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Senior Principal Consultant - Oracle Marketing Cloud - Dubai

Oracle

3 - 10 years Dubai - United Arab Emirates

Bachelor of Arts, Bachelor of Science. Any Nationality


, Posted on May 4, 2018 1 Opening

Job Description

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*An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.
6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).


Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

*
The
Person
An
inspirational Digital Professional that has experience within a Consultative
role leading multiple client relationships. Someone who is able to deliver
client solutions and become the trusted advisor to that brand for advisory
across marketing disciplines. Strong experience of working both client and
vendor side is our ideal profile.
As
a Senior Principal Consultant you will be responsible for translating a
customer s business goals and requirements into a coherent strategy and deliver
results and insight against this strategy back to customers on a regular basis.
You will help customers to achieve their stated goals including increasing
overall revenue, customer lifetime value and conversion rates, increasing
loyalty programme registrations and providing guidance on their personalisation
strategy. You will leverage a range of analysis, testing and optimisation
techniques across a range of deliverables, including assessments and workshops to
help achieve your customer s business goals.
As
a Senior Principal Consultant within the Oracle Marketing Cloud you will be
expected to define solutions which incorporate the opportunities presented by
the wider marketing suite. This will include creating clear use cases, defining
multi-product value and product opportunities between multiple products. You
will be required to develop a strong appreciation of the technical operation of
the tools in order to ground your strategy in what is achievable and
deliverable.
You
will be a natural leader within the Oracle Maxymiser team, focusing on
improving business performance through best practise client relationships and
driving outstanding performance from the key stakeholders you work with on
those accounts. You will be expected to be a clear voice for marketing in your
region by producing thought leadership, creating customer stories and be
comfortable speaking at events and leading them. You will be required to engage
with and scope engagements with prospects to develop and elevate business
opportunities in region as part of the sales process.
Responsibilities:
• The Senior
Principal Consultant has responsibility for around 10 to 20 client accounts
leveraging any opportunities along the contract life to increase contract
value.
• Understand a
client s online business model, creating a set of objectives for marketing
delivery to ultimately help the client increase revenues and performance.
• Develop multiple
Oracle Marketing Cloud product solutions for clients with multiple products,
including Responsys, Eloqua, Bluekai and Maxymiser, leading to clear use cases
for integrating multiple products, highlighting product development
opportunities and marketing case studies.
• Mentor junior
roles within the Strategy and Analytics team, highlighting learning
opportunities to develop best practise and upskill key roles internally.
• Assist and
support the Customer Success Manager and Consulting Sales Representative with commercial
and contractual account management on your aligned clients.
• Work with the
pre-sales teams to develop prospect opportunities, introduce the benefits of
services to clients and present best practise use cases where applicable.
• Develop the
market presence of Oracle Marketing Cloud through thought leadership, case
studies and presentation opportunities where applicable to increase pre-sales
opportunities, grow your own marketing presence and enhance existing client
relationships.
Requirements:
• A degree (BA/BSc)
or equivalent
• Previous experience
to include: website optimisation, web analytics, data analysis, customer
usability, CRM, personalisation, marketing orchestration, data management
platforms or data driven online marketing.
• 10 years of
previous relational experience.
• Proven experience
in a problem solving and/or analytical role, ideally from within digital and /
or vendor side.
• Experience
managing multiple external clients, the Consultant will take ownership of 10-20
client accounts with around 50 projects running simultaneously at any one time.
• Experience of
commercial negotiations with proven success at renewing client contracts and
increasing contract value is desirable.
• Proven business leadership
experience in owning business change projects, showing clear success and
learnings that helped shape future business direction
• A natural,
consultative style is essential to build client relationships and gain trust
and confidence.
• Strong communication
skills both verbal and written.
• Fluency in
English, other language skills are highly desirable especially French, German
or Spanish

Keywords

Oracle CRM Presales Online marketing Business Analyst Data analysis Data management Web analytics Tools Account management

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