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Senior Sales Consultant - Retail Shop

Client of BAC executive recruitment

3 - 5 years Dubai - United Arab Emirates

Intermediate School. Any Nationality


, Posted on May 7, 2018 1 Opening

Job Description

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Role Summary: To achieve company sales target by assisting and encouraging customers in finding and purchasing the required merchandise in order to maximize the company s profit.
Key Results Area/KPA:
Sales Cycle
Product knowledge
Competitor s environment
Shop organization
Main Accountabilities Performance Measures / Success criteria/KPI
1. Selling carpets to clients & maintaining excellent customer service as per instructions in order to enhance sales
2. Keeping the shop and displays clean and tidy at all times.
3. Taking care of the shop display and the manual pricing as per the Shop Manager instructions.
4. Receive deliveries and follow the procedure to have the carpets ready for display.
5. Maintain knowledge of current sales, promotions, payment policies and exchanges.
6. Follow company policies and procedures regarding customer care policies, selling techniques & other related sales issues
7. Coordinates in the inventory, requisition new stock and prepare merchandise for selling or consignment.
8. Recommend, select and obtain merchandise based on customer needs and desires.
9. Participates in any promotional and marketing activities to enhance sales performance.
Customer churn rate
0 % customer incidents
Customer feedback
% of info per year, reliable accurate and competitive
Sales and promotions conform to the policies- 0 % errors
Accurate sales and customers record
Customer feedback and rate satisfaction
Merchandise displayed as per instructions
Merchandise prepared for purchased in % time inventory done in % time
Educational Requirements:
High school diploma or equivalent preferred in trade/business with 3-5 years experience in retail sales
Knowledge, Technical Skills and Experience:
Knowledge of customer service principles and processes
Knowledge of sales principles
Basic business administration knowledge
Competencies Required:
Integrity
Customer Focus & communication skills
Persuasion skills
Detailed oriented
Organizational skills & stress management
Visual eye
Flexibility and adaptability
Problem solving
Results Oriented.
Team work
Communications:
Liaise with customers.
Physical Demands and Working Conditions:
Presentable
Travel when needed
Key Risk areas:
Cash loss
Sales decrease
Decrease in customer retention


Industry Type : Consulting / Management Consulting / Advisory Services
Functional Area : Sales / Business Development

Keywords

Senior Sales Consultant Retail sales Customer service Customer care Customer retention Policies Churn Stress management Business administration Technical skills Customer focus

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Client of BAC executive recruitment


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