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Senior Services Account Manager - Qatar Job


Posted on June 20, 2019

5 - 9 years Doha - Qatar

Any Graduation, Bachelor of Technology/Engineering. Any Nationality

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Job Description

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Requisition ID: 216576
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.
Founded in 1972, SAP is the world s leading provider of enterprise applications, analytics, and mobility with over 170,000 customers around the world. SAP is currently seeking a SAM Senior Specialist.
• Responsible for one or more strategic customers
• Be a Trusted Adviser and "Talk Business"
• Deal with LOB, Executive Level
• Establish powerful long term relationships
• Orchestrate and be integral to the Virtual Account Team
• Sell / Organize sales of the complete portfolio
• To Achieve Our Vision (Innovation)
• P/L responsibility for all consulting projects in the relevant customer
• Sponsor of projects
• Effective management of the relevant partners
Functional Experience
• 5-9 year experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management
• Treating customers and colleagues with respect, fairness and consideration
• Ethics
• Setting Personal Objectives
• Self-Awareness (knowing yourself your strengths & your weaknesses)
• Drive -The approach that brings intensity, pace, sharpness to the working life. The mindset to keep active & makes things happen.
Managerial Experience
• None, solid experience in leading virtual teams
• Fluent English
• Bachelor or Master s Degree
Core Competencies:
• Business Acumen
• Customer Focus
• Innovative Thinking
Employee Competencies:
• Challenge Complexity
• Change Agility
• Communication
• Results-Driven
• Intercultural Sensitivity
• IT Principles & Data Security
• Partner & Third Party Engagement
• Quality Focus
• Self-Development
• Teamwork & Collaboration
Leadership Competencies
• Build Trust
Services Sales
• Account Planning Effectiveness
• Align SAP Services offer to customer requirements
• Broadening Customer Contact Base
• Collaborative Account Planning
• Collaboration during sales process
• Cross Selling
• Customer Insight
• Customer Review Meeting
• Customer Situation Knowledge
• External References
• Go To Market Sales Plan
• Innovative Services Delivery Models
• Manage Global Customers
• Manage Decision Process of Buying Centers
• Managing SAP Cost of Sale
• Marketing Campaigns
• Motivating the team
• New Business Generation
• Objection Handling
• Organizing Demo Resources
• Partner Relations
• Position SAP Services
• Price Handling
• Proof Points
• Providing usable Market Requirements
• Qualifying
• Relationship Selling
• Resource Engagement in Sales Cycle
• Responding to Requests for Proposal
• Sales Process & Policies Knowledge
• Sales Strategy
• SAP Services Portfolio Knowledge
• Services Sales Methodology
• Special Events
• Strategic Partnering
• Up Selling
• Value Proposition
• White Space Analysis
• Win Win
• Business Process Comprehension
• Financial Acumen
• Presales Skills
• Sales Industry Knowledge
• Account Strategy
• Executive Alignment
Competitive Knowledge:
• Knowledge of Market & Competitors
• Knowledge of partners
Team Leadership Skills:
• Team Lead Capabilities
Organization Effectiveness:
• Ability to take Accountability & responsibility
• Adaptability
• Build Rapport
• Building Credibility
• Conflict Management
• Consensus Building
• Critical Problem Solving
• Gather & Apply information
• Influencing
• Intercultural Competence
• Negotiation Skills
• Networking
• Preparation for Customer Meetings
• Presentation skills
• Relationship & Trust Building
• Time Management
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now .
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations :

IT - Software Services

Accounts / Taxation / Audit / Company Secretary


Senior Services Account Manager

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Established in 2007, SAP Middle East and North Africa is the subsidiary of SAP SE. The MENA region is considered to be one of the fastest growing markets for SAP globally. The market leader in enterprise application software is investing heavily in the region and has expanded SAP MENA’s operati ons. The subsidiary has 12 offices across the region including 3 in Saudi Arabia, 2 in Dubai, and one each in Oman, Kuwait, Bahrain, Qatar, Pakistan & Cairo. The company also has a regional Training and Development Institute located in Dubai. Being the market leader in enterprise application software, SAP helps organizations of all sizes and industries to overcome the harmful effects of complexity, generate new opportunities for innovation and growth, and stay ahead of their competition.

The company has more than 1350 customers and continues to build its customer base further. It has more than 1600 qualified SAP consultants and 120 business partners who support the MENA market in 16 countries across the region.

The company employs over 10,000 people across its offices in 130 countries. SAP is committed to keeping its employees happy, fulfilled and challenged by encouraging them to work towards their individual career goals. The company invests heavily in learning and career development to help their employees gain new skills and experience.

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