This Job is Old and Position Might be Filled Senior Shared Services support - Saudi Female Ibn Omairah Contracting Company Posted on September 18, 2018 4 - 5 years Riyadh - Saudi Arabia Bachelor of Commerce(Commerce). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The Senior Shared Services Support will be instrumental in developing an innovative culture and shaping the direction of a new Shared services support division to provide our employees and managers with one point of contact for all shared services related questions and issues. Leading a team of service-oriented Representatives, this supervisor is responsible for the efficient operational delivery of all centralized shared services for IOC Departments. Duties and responsibilities Maintain and build a strong functional team through effective recruiting, training, coaching and team building Set goals and objectives for the team and oversees performance, ensuring service delivery and processes are managed as efficiently as possible while adhering to all compliance requirements Implement appropriate business processes and internal controls, developing collaborative relationships with other teams, cross-functional business units (IT and finance) and associates, and fostering a positive, trustworthy reputation for the team Address employee conflicts and complete investigations as required. She will work with management to administer employee discipline or corrective action when needed. she also assesses employee engagement and retention, and actively work to identify, analyze, and improve any problematic areas. Acting as a liaison between employees and finance and IT departments Facilitating human resources processes Resolving benefits-related problems Answering employee requests and questions. Assisting with new employee hiring processes. Reconciling benefits statements. Conducting audits of payroll, benefits, and other HR programs, and recommending corrective actions. Assisting with the recruitment, interview processes and performance. Design and implement training and development programs for employees, in order to develop their technical and personal skills to reach the maximum productivity of each Support IT team in ERP system implementation and maintenance. Responsible for applying the ERP system and report problems if any. Qualifications 4+ years of demonstrated Human Resources experience. A. in Business Administration or Human Resources or IT or Accounting (or equivalent) A postgraduate qualification in an HR related discipline. Strong customer service orientation and track record of exceptional service delivery. Must be positive, patient, confident, flexible and adaptable. Leadership and workforce management in a high volume fast paced shared Working conditions Office based position Direct reports Shared services team members Company Industry Construction / Civil Engineering Department/Functional Area Administration Keywords Payroll Employee Engagement Team Building Operations Customer Service Orientation Training And Developmentiness Administration System Implementation Workforce Management Service Delivery REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Payroll Jobs also searched Administration Jobs Employee Engagement Jobs HR Jobs Customer Service Orientation Jobs Recruitment Jobs Benefits Jobs Hiring Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?