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Service Advisor (Arabic Speaker)

Bright Spark Auto Repairing LLC

Posted on October 22, 2019

3 - 8 years AED 5,000 - 7,000 ($1,350 - $1,891) Abu Dhabi, Dubai - United Arab Emirates

Bachelor of Technology/Engineering, Diploma(Autoclave Operation, Mechanical). Any Arabic National, Any GCC National, Any CIS National Male

Incentives and Standard Benefits

Easy Apply

Openings 03

Job Description

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POSITION SUMMARY
Responsible for inspection of damage vehicles and how much it would cost, how long the repairs would take to complete and how much revenue the repairs should generate. The estimator takes into account factors such as labor costs, material costs, equipment rental, manufacturing locations, facility costs and required permits and licensing. He works closely with the workshop supervisor to make sure the repairs meets all financial and regulatory guidelines.

KEY DUTIES & RESPONSIBILITIES

KEY RESPONSIBILITIES

• Inspects and tests vehicles to determine the need for and cost of repairs. Determines the needs for repairs by road tests, by questioning customers about vehicle’s performance or by visual inspection of vehicle.

• Estimates cost repair and prepares itemized work order, listing costs of parts and labours. These identify labour, material and time requirements by studying proposal, specifications and related documents.
• Resolve discrepancies by collecting and analyzing information based on estimate costs. This is by presenting prepared estimates by assembling and displaying numerical and descriptive information.
• Deals with auto insurance companies and carry out frequent visits to fleet customers/insurance companies to market services.
• Make sure that proper vehicle documents including insurance and UAE official documents are complete before accepting any vehicle accident job.
• Maintain costs database by entering and backing up data.
• Maintain technical knowledge by attending technical workshops, reviewing technical publications.

Additional Responsibilities:

• Visit potential customers for new business
• Provide customers with quotations approved from Line Manager
• Gather market and customer information and provide feedback to Line Manager
• Represent Bright Spark at servicing events, exhibitions and demonstrations
• Identify new markets and business opportunities
• Record sales and create monthly reports and send to Line Manager

KNOWLEDGE, SKILLS, COMPETENCIES

Educational Qualification: Bachelor’s degree/Diploma ( 4 yrs) , preferably on an Automotive or Mechanical field
Additional Qualification: Knowledge with vehicle estimation

Years of Experience: 5 years’ experience in the same capacity

Job specific skills: Analysing information, Estimating, Planning, Reporting Research Results, Data Centre Experience, Strategic Planning, Attention to details, informing others, Requirement Analysis, Sales Techniques

Additional requirements:
Should be able to communicate in Arabic and English

Key competencies: Self-motivated, enthusiastic and energetic, good customer service, sales and communication skills and be confident with excellent personal presentation.


Installation / Maintenance / Operations / Repair

Keywords

Service Advisor Automobile Service multi brands Body Shop Service Maintenance Repair

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Bright Spark Auto Repairing LLC

Bright Spark Auto Repairing is a limited liability company owned by Mohamad Hareb Al Otaiba Group that was established in 1993 as the service centre for AVIS Rent A Car and Lease Company.
In 2011 ASC became an independent company and entered the market with force with a vision to be the most mul ti brand automotive service provider in the UAE Market.
Bright Spark Auto strives to be a world class center of excellence in ground vehicle maintenance services, applying proven methods that work through a highly skilled workforce while utilizing new and advanced technologies.
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