Service Advisor

Confidential Company

Multiple Vacancies

Posted on 27 Oct

Experience

1 - 3 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Filipino

Gender

Male

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Welcome and assist customers with service inquiries.
  • Record customer complaints or service requests clearly.
  • Prepare job cards, estimates, and get approval before starting work.
  • Coordinate with technicians to complete jobs on time.
  • Update customers about repair status and completion.
  • Support the parts department in identifying and ordering needed parts.
  • Prepare service invoices and ensure proper documentation.
  • Follow up with customers to ensure satisfaction after service.
  • Maintain records of service jobs and reports.

Desired Candidate Profile

  • At least 3 years’ experience as a service adviser or similar role.
  • Knowledge of marine engines and accessories.
  • Good communication and customer service skills.
  • Computer skills (MS Office, email, etc.).
  • System knowledge (SAP system)

Employment Type

    Full Time

Company Industry

  • Retail

Department / Functional Area

  • Installation
  • Maintenance
  • Operations
  • Repair

Keywords

  • Client Service Specialist
  • Customer Service
  • Repair Advisor
  • Record Keeping
  • Sales Techniques
  • Service Coordinator
  • Service Center
  • Service Technician
  • Services Representative
  • Marine Operations
  • Marine Coordinator
  • Technical Support

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Confidential Company

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