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Experience
3 - 5 Years
Job Location
Education
Bachelor of Technology/Engineering(Automobile), Bachelor of Business Administration(Management), Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Are you ready to be the face of Toyota in Sharjah? We’re looking for passionate and customer-focused Service Advisor to join our team. In this role, you’ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth.
What You Will Do
Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.
Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.
Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.
Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.
Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.
Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.
Desired Candidate Profile
Experience: Minimum of 3–5 years as a Service Advisor in an automotive dealership.
Technical Knowledge: A solid understanding of automotive products, processes, and technical details.
Customer Service: A passion for going the extra mile to delight customers.
Language Skills: Strong English communication skills; Arabic is a plus!
What Equips You for the Role
Diploma or Bachelor’s degree in Automobile/Mechanical Engineering.
Proficiency in MS Office (SAP knowledge preferred).
Excellent communication and customer-handling skills.
A strong team player with the flexibility to work extended hours to meet targets and customer commitments.
Employment Type
- Full Time
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Client Service Specialist
- Customer Service
- Automotive Knowledge
- Automotive Service Consultant
- Vehicle Service Advisor
- Repair Advisor
- Customer Care Advisor
- Sales Techniques
- Technical Communication
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Al Futtaim Private Company (LLC)
Al Futtaim Private Company (LLC)
Jessica Misal - NA
Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)
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