Service Center Agent - Aljouf Abdul Lateef Jameel Co. Ltd. Posted on March 3, 2018 1 - 2 years Saudi Arabia - Saudi Arabia Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job DescriptionAccepts and processes packages received over the counter ensuring to meet the service and shipping requirements, in accordance with defined procedures includes dealing updated systems and scanning shipments appropriately.Calculates the appropriate rate for over the counter shipments, provides the customer with correct change as needed and advises the customer accordingly.Operate the assigned station and ensures everything is in place ready to deal with the initial customer contact.Ensures an adequate supply of consumables is maintained by monitoring supplies and obtaining replenishments from the agreed area as and when needed.Deals with routine questions from customers relating to the shipment of goods (transit times, quotes etc.).Covers a reception area and deals with visitors in a professional and courteous manner and escalates other queries to the manager for appropriate resolution of concerned area.Reports daily transaction volumes, cash collections, etc. to the management as defined locally.Establishes requirements and relays visitor details to the appropriate party in accordance with locally defined procedures.Ensure all security and procedural checks are completed while accepting and delivering a package based on the local and country guidelines.Processes packages held at location in accordance with defined procedures and physically places these shipments into the appropriate place for processing.Verifies account details or takes the correct payment in cash, cheque or by credit card based on the guideline provided by management and local accounting department.SkillsKnowledge in proper operation of office equipment and tools like printer, computer, scanner, fax machine, etc.Knowledge in the interpretation of the government laws and regulations related to the business.Knows simple mathematical computations.Can read and write in Arabic and English language.High School DiplomaMinimum of 1 year in Customer handlingProcessing informationCommunicating with customersGuests handling skillsAdministrative functionsEvaluating information to determine complianceIntermediate in Speaking, Reading and Writing in English Company Industry Banking / Financial Services / Broking Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Service Monitoring Administration Tools Evaluation Office equipment fedex Customer handling English language Management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Agent Jobs Advisor Jobs Team Leader Jobs Customer Service Jobs Customer Handling Jobs Administration Jobs Office Equipment Jobs Abdul Lateef Jameel Co. Ltd. View Contact Details Contact Name/ Designation: - Website https://icareers.alj.com/en/saudi-arabia/jobs/service-center-agent-aljouf-%D8%A7%D9%84%D8%AC%D9%88%D9%81-%D9%85%D8%B3%D8%A4%D9%88%D9%84-%D8%AE%D8%AF%D9%85%D8%A9-%D8%A7%D9%84%D8%B9%D9%85%D9%84%D8%A7%D8%A1-3779656/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?