Service Centre Manager UAE
Ebara Elliott Energy
Employer Active
Posted 18 hrs ago
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Experience
5 - 10 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Direct, coordinate, and control all activities of the multi-functional workshop, including machining, welding, balancing, assembly, and reverse engineering operations.
Maintain full ownership and accountability for the Service Center s work-in-progress (WIP) inventory and flow.
Plan and control long-term strategic objectives and daily shop operations, developing, organizing, and administering concepts that challenge traditional approaches to drive business improvement.
Champion the development and implementation of innovative repair technologies to support all serviced product lines, including compressors and Single-stage/Multi-Stage steam turbines.
Design and implement master schedule capacity plans for critical path components and monitor work processes to enhance quality, productivity, and delivery speed.
Promote and maintain a positive attitude for a safe, healthy, and high-quality work environment, adhering to international best practices (HSE).
Implement the company's Quality Assurance programs and oversee all necessary compliance for ISO 9001 (or equivalent standards) certification and maintenance.
Implement procedures to meet and achieve full compliance with all relevant local and governmental regulatory requirements in the UAE.
Monitor safety committee recommendations and actively implement proactive safety programs in an attempt to minimize reportable injuries and incidents.
Provide proactive leadership, direction, and guidance to all salary and hourly shop personnel, fostering a collaborative, participative, and team-oriented approach to continuous change and improvement.
Plan and organize methods to develop the facility and its personnel capabilities to ensure strategic goals are met.
Accountable for all staffing decisions, including the hiring and discharging of personnel.
Lead and administer disciplinary procedures, ensuring all personnel are treated fairly and equally, while monitoring supervisory performance to reinforce this standard.
Lead the department's annual salary plan for approval and administer the approved plan.
Prepare and administer annual employee performance appraisals and implement comprehensive employee training and process improvement programs.
Internal: Routine interaction with all levels and departments within the company, including Engineering, Technical Services, Sales, Service Parts, other Service Managers, Zone/Regional Management, Credit, and Accounting.
External: Routine contact and relationship building with customers (purchasers, engineering contractors, expediting, and inspection representatives), vendors/subcontractors, and competitors.
Required to participate in and lead major client meetings and commercial negotiations.
Travel requirements are minimal.
Desired Candidate Profile
Bachelor of Science in Engineering, Bachelor of Science in Engineering Technology, or an equivalent degree.
Five (5) to Ten (10) years experience associated with turbomachinery and repair procedures, with a strong emphasis on rotating equipment (steam turbines, compressors, pumps).
Proven managerial and supervisory experience in a workshop or service center environment.
Strong technical background is mandatory, including familiarity with multi-functional workshop processes such as machining, welding, balancing, unit assembly, and reverse engineering as a repair method.
Demonstrated understanding of financial procedures, analytical analysis capability, and advanced problem-solving techniques, including basic knowledge of accounting principles, budgetary requirements, and cost controls.
Strong communication skills, both verbal and written, including conflict resolution and the ability to comprehend and present detailed technical and commercial solutions internally and externally.
Exceptional organizational skills, creativity, and the ability to think and act independently.
Proficiency in computer skills (Microsoft Office suite, MS Project).
Company Industry
Department / Functional Area
Keywords
- Service Centre Manager UAE
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Ebara Elliott Energy
Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.