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Service Design Lead

Client of MCG Associates

Posted on November 8, 2019

7 - 10 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

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Job Description

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The Company
Our client is a global design studio looking to expand their design team in the UAE.
The Role
Due to ongoing growth and account wins, my client is looking for an exceptional Service Design Lead to join the expanding team. The designer will be both a hands-on and client facing.
Key Responsibilities
-Accountable for the service design, development of client engagements and the quality of communications materials.
-Responsible for leading prototyping and touchpoint development.
-Responsible for delivering the project on time and within the required budget.
-Responsible for guiding clients and stakeholders through the agreed service development and innovation process.
-Responsible for ensuring the project delivers the required client value for the client
-Responsible for striking the right balance between project efficiency and bringing fresh thinking to projects.
-Responsible for developing service design capability, tools and methodologies.
- Accountable for driving the quality of project deliverables that can be used as key case studies for winning new work.
-Support where required in costing and creating new business or account proposals
The Candidate
We re looking for someone with a great knowledge and experience delivering service design projects with both a physical and digital focus.
Skills & Qualifications
-Over 7+ years of experience in Service Design, preferably from a studio, agency or brand.
-Previous experience running service design projects for retail or government clients is a plus
-Bachelor's degree or equivalent experience in a related field

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Service Design Lead

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Client of MCG Associates

MCG Associates is a reputed and leading international recruitment, talent search, and HR consultancy. With offices located in Dubai, Hong Kong and London, the consultancy is the most trusted advisor that leverages its market knowledge to assist its clients in finding the top talent. The company spec ializes in communications, sales & technology and marketing sectors.

MCG Associates includes an extensive experience of not only working with international organizations but also with start-up businesses. The company cares about its clients’ businesses as well as ensuring long-term careers for those it represents. It has a team of skilled people who present a perfect balance of intellect and experience. The company opens the door to several opportunities that attract the best talent with transferable skills.

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Website http://www.mcgand.co/jobs/service-design-lead/

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