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Service Designer

Client of MCG Associates

Posted on August 2, 2018

5 - 6 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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The Company
Our client is an award winning digital company. It is a fast paced and forward thinking when it comes to digital and partners with some of the largest businesses throughout the GCC region.
The Role
The Service Designer will be able to use service design tools and techniques with a blindfold. This includes service design blue prints, empathy maps, user needs analysis, scenarios, user requirements, personas & user journeys.
Key Responsibilities
¢ Solving problems and putting together jigsaw puzzles will be required day-to-day.
¢ Designing and holding workshops and collaborative ideation.
¢ Understand the service design and UX processes and be able to change, adapt and modify the process for different client needs and specific project briefs.
¢ A desire to work on site with the clients and face-to-face with their users. Previous work for clients within consultancies or agencies and/or working client side in an organization which sees digital as more than a fancy looking website or app.
The Candidate
We re looking for a Service Designer with extensive experience in the design of digital products and services. The designer needs to understand customer behavior, their needs, wants and expectations on-and-offline.
Skills & Qualifications
¢ Fluent in English (verbal and written) is a must.
¢ Fluent in Arabic (verbal and written) is a plus.
¢ Undergraduate degree a must. Masters will be a plus.
¢ Financial services and/or retail banking experience is a plus.
¢ 5+ years consultancy and agency experience is a plus.
¢ Experience managing UX resources and leading on projects.
¢ Experience working in lean UX.
¢ Adobe Creative Cloud, Sketch, Zeplin, Axure, Balsamiq, InVision shouldn t be alien talk.

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Client of MCG Associates

MCG Associates is a reputed and leading international recruitment, talent search, and HR consultancy. With offices located in Dubai, Hong Kong and London, the consultancy is the most trusted advisor that leverages its market knowledge to assist its clients in finding the top talent. The company spec ializes in communications, sales & technology and marketing sectors.

MCG Associates includes an extensive experience of not only working with international organizations but also with start-up businesses. The company cares about its clients’ businesses as well as ensuring long-term careers for those it represents. It has a team of skilled people who present a perfect balance of intellect and experience. The company opens the door to several opportunities that attract the best talent with transferable skills.

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Website http://www.mcgand.co/jobs/service-designer/

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