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Service Designer


Posted on May 11, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Service Designer Job vacancy, we are looking for experienced and talented Service Designer for Dubai. Category Service Designer/Logistics Jobs.
Job Responsibilities
• Provide clear visibility of the end to end service experience
• Input to and influence the future of the service experience
• Provide guidance in user needs based design, design research, design thinking, and service design to senior stakeholders and product owners
• Contribute to the user research and design streams
• Ensure design consistency and integrity across products and projects
• Drive innovation and affect change to enable our clients to provide outstanding service experiences
• Exploit current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences
• Contribute to the development and continual enhancement of products
• Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally
• Comply with all confidentiality and non-disclosure policies and/or agreements and ensure security of information at all times
Job Requirements
• Expert understanding of information architecture, interaction design, visual design and prototyping
• Expert knowledge of qualitative research methods
• Sound knowledge and understanding of quantitative research methods
• Sound awareness of business and project constraints as they apply to the design of a service
• Ability to influence broadly and communicate effectively at all levels
• Experience in a relevant role either agency or client side
• Proven track record of leading user research and design for large multichannel projects
• Experienced in defining the service design approaches including methodologies and deliverables

IT - Software Services



Service Logistics Interaction design Visual Design Prototyping Policies Quantitative research Qualitative research Information architecture User research


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