Service Desk Associate Client of Carebytech Posted on July 5, 2018 1 - 2 years Sharjah - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Service Desk Associate jobs Vacancy, We are urgently looking for an experienced and talented Service Desk Associate for our firm, location Sharjah . Job Description: • Provide support to end users on a variety of issues. • Identify, research and resolve technical problems for internal customers while employing strong customer service skills. • Respond to telephone calls, email and personnel requests for technical support. • Document, track and monitor the problem to ensure a timely resolution. • Efficiently escalates incidents when required • Documents incident status and solutions in incident database tools • Possesses current working knowledge of computers, printers, laptops and common windows applications • Performs proper installation, maintenance and upgrade activities for computer hardware, operating systems, network connectivity, desktop applications, business applications, printing and email. Company Industry Consulting / Management Consulting / Advisory Services Department/Functional Area Administration Desired Candidate Profile • Service Desk tracking software experience • Strong customer service skills • Strong organization skills • Strong communication skills • Microsoft Office experience • High school diploma or GED required. May require an associate s degree in a related area. • Experience with Hardware/Software troubleshooting • Experienced in basic network troubleshooting (TCP IP) • Excellent customer service/customer interaction skills Keywords Windows Technical Support Printing Computer Hardware Customer Interaction Customer Service Service Desk Associate Software Troubleshooting Network Troubleshootinginess Applications REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Service Desk Associate Jobs in Dubai Administration Jobs in Dubai TCP Jobs in Dubai IP Jobs in Dubai Networking Jobs in Dubai Technical Support Jobs in Dubai Windows Jobs in Dubai Service Desk Associate Jobs in UAE Administration Jobs in UAE TCP Jobs in UAE IP Jobs in UAE Networking Jobs in UAE Technical Support Jobs in UAE Windows Jobs in UAE Service Desk Associate Jobs Administration Jobs TCP Jobs IP Jobs Networking Jobs Technical Support Jobs Windows Jobs Client of Carebytech View Contact Details Contact Name/ Designation: - Website http://carebytech.com/job/service-desk-associate-jobs-sharjah/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?