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Service Desk Operator

Matrix Hr Solutions

Posted on January 6, 2019

5 - 7 years Doha - Qatar

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers). Any Arabic National, Indian, Filipino

Medical Insurance

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Job Description

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In addition to the qualification of the Helpdesk Engineer, the Service Desk Personnel should have:

• Expert Knowledge & Experience in managing Microsoft System Centre Service Manager or other
• Have capability of working under pressure and having intense customer service orientation
• Valid ITIL Intermediate Certifications.
• Asset Management Skills


Metals / Steel / Iron / Aluminium / Fabrication

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

In addition to the qualification of the Helpdesk Engineer, the Service Desk Personnel should have

• Expert Knowledge & Experience in managing Microsoft System Centre Service Manager or other
• Have capability of working under pressure and having intense customer service orientation
• Valid ITIL Intermediate Certifications.
• Asset Management Skills

Keywords

Service Desk Help Desk Operations IT Helpdesk Helpdesk Engineer

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Matrix Hr Solutions

Matrix International W.L.L. is an established projects execution company with a successful track record in a variety of engineering & construction sectors, all over Qatar. The company specializes in providing skilled and experienced candidates from across the globe to work in major projects in the M iddle east,working under highly professional systems for construction and execution of challenging projects in the civil & MEP construction industries, power, oil & gas, and pharmaceutical industries.

Matrix International offers end-to-end recruitment solutions on long-term, short-term and temporary staffing options to enable our customers to conduct their business with ease. The company has funneled its expertise in staffing, talent sourcing and outsourcing into a unique service that provides its clientele the staff they need. We also undertake specific overhaul and maintenance contracts in these sectors.
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