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Service Engineer - Marine


Posted on September 19, 2019

5 - 6 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Electrical). Any Nationality

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Job Description

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Job Description
Emerson Automation Solutions' Measurement and Analytical product offerings include a complete range of Pressure, Temperature, Flow, Level and Safety measurement instrumentation as well as a full range of Analytical devices and capabilities. Throughout the process industries, our flagship measurement brand Rosemount devices are specified more often than any other brand of process instrumentation.
Based in our Jebel Ali Free zone campus, but responsible for the Middle East & Africa and India region, we have a new vacancy for a Service Engineer in our highly successful Marine Service team (MTM), part of the wider Measurement & Analytical business. This Business Unit range includes Radar Tank Gauging System, Valve Remote Control System, Micromotion Coriolis Flow, Pressure and Temperature measurements for safe ship operation. Our portfolio enables our customers to take action before changes affect equipment performance and cause downtime.
Overview Purpose of position:
You will be a self-motivated service engineer with a passion for technology and a desire to solve customer's problems, providing service, repairs, overhauling and commissioning of our wide range solutions. You will take pride in your work, ensuring any assigned service job is completed to the customer's satisfaction first time, every time. You will have strong technical capabilities, the ability to work under pressure and a calm and positive attitude. You will be a collaborative team player, sharing lessons learned with the team, committed to continuous improvement, achieving and maintaining service excellence at all times.
As after-sales service is crucial to ensuring customers are loyal to the Emerson brand, this front-line role is critical to growing our business. You will be part of our team located in Dubai, United Aram Emirates. You will report directly to the Manager of Technical Service.
What will be my responsibilities in this role?
•Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available.
•Perform onboard service and onsite commissioning within the region and worldwide.
•Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
•Understanding the customer requirement fully in order to provide an efficient and optimum solution.
•Ensuring service reports are completed and signed in all respects, prior to submission.
•Provide comprehensive remote support to customers to ensure their continuing loyalty.
•Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
•Carrying out On the Job Training when possible for the rest of the team to share knowledge and experience.
•Maintaining the condition and certification of tools.
•Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures
•Be prepared to travel up to 80% of your time across the Middle East & Africa and India region.

Oil & Gas / Petroleum


Desired Candidate Profile

What do I need to be considered for
this role?
To be considered for this role
applicants should have:
• Bachelor degree
in Electrical, Electronics or Instrumentation Engineering
• Minimum 5 years
of experience in reputed marine industry
• Knowledge of all
types of gauging systems such as Rosemount Marine, Damcos, LevelDATIC, Rosemount
520/MAS2600 and Micro Motion Flow Meters.
• Effective
communications in English written and verbal


Service Engineer - Marine


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Founded in 1890, Emerson is a global technology and engineering solutions company involved in creating innovative solutions for its customers in residential, commercial and industrial markets. The company is ranked one of the leading companies in the US and across the world in North America, Eur ope, Latin America, Asia-Pacific, and Middle East & Africa. Emerson has won several awards and recognitions such as:

- Woman Engineer, Top 50 Employer 2017: Ranked No. 41

- FORTUNE 500, 2017: Ranked No. 139 among America's 500 largest corporations (ranked by revenues).

- Clarivate Analytics (formerly Thomson Reuters) Top 100 Global Innovator, 2016

The company’s two core business areas include:

- Automation Solutions: It includes measurement Instrumentation, Asset Management, Precision Welding & Cleaning, Services & Consulting, Control & Safety Systems, and Operations & Business Management. This business area caters to the needs of various industries such as Oil & Gas, Automotive, Chemical, Food & Beverage, Marine, Packaging, Water & Wastewater, Chemical, and Power Generation.

- Commercial & Residential Solutions: It offers solutions such as Heating & Air Conditioning, Indoor Outdoor Heating Cables, Home Repair & Maintenance, Control & Monitoring Systems, Digital Services Training & Consulting, Construction & Plumbing Tools, etc. The industries it serves include Food Retail, Transportation, Commercial Buildings & Construction, Facility Management & Maintenance, and Energy & Utilities, etc.

Emerson includes a talented team of over 110,000 employees spanning the globe. It always looks to hire engineers with a passion for facing the complex challenges in the industry and provides the best opportunities for experienced professionals as well as recent engineering graduates.

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