Service / Parts Advisor - Alexandria MTI Automotive Posted on January 15, 2020 2 - 5 years Alexandria - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Aftersales AdvisorAs a Advisor you will be responsible for the efficient and timely booking of customers vehicles for services, using your customer service skills to encourage customers to book additional work with the dealership. You will work closely with the Service Team Managers to coordinate and maximize service sales. As the first point of contact for our customers, it is imperative that all customers feel welcomed and valued.Advisor Duties and Responsibilities:• To ensure all calls are answered within three rings• To achieve monthly inbound and outbound call targets and conversion rates• To receive customer instructions by telephone or in person and allocate to Workshop team on computerized reservation system ensuring the highest standard of efficiency and understanding of customer requirements• Ascertaining customer requirements by listening to the customer description of symptoms, clarifying the problem and documenting this verbatim, advising accordingly.• Determining services needed by reviewing service history and referencing manufacturer service intervals.• To provide customer estimates according to company policy on schedules, times and pricing• To arrange loan vehicles, collection and delivery at time of booking, if required• To contact customers when ordered parts have arrived and book-in as soon as possible• To organize the loading of the workshop in an efficient manner to ensure efficient utilization of workshop capacity• To carry out customer follow up and prospecting calls to maintain and build the volume of work ensuring customer awareness of all products and services available• To sell additional products, services and repair work in a professional manner• Addition work will be required as per the brand requirementsjob requirements2 to 5 yearsNot Specified at leastAutomotive Consumer Services Retail Company Industry Automotive / Automobile / Auto Accessories Department/Functional Area Sales / Business Development Desired Candidate Profile From 2 to 5 years of experience• Service & Parts Experience• Strong English language skills is a MUST Keywords Service / Parts Advisor - Alexandria REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Service Advisor Jobs also searched Service Advisor Jobs Service Supervisor Jobs Service Engineer Jobs Sales Jobs Outbound Jobs Service Sales Jobs Customer Service Jobs MTI Automotive View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/264299-Service---Parts-Advisor---Alexandria-MTI-Automotive-Alexandria-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?