Service Performance Sr. Analyst Johnson and Johnson

Employer Active

Posted 13 hrs ago

Experience

5 - 7 Years

Education

Bachelor of Science

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Metrics Management

  • OTIF and Stock Out Metrics: Monitor and analyse OTIF (On Time In Full) and Stock Out metrics to maintain high service performance standards.

  • Process Automation: Drive automation initiatives to simplify and expedite reporting processes, enhancing data accessibility and streamlining workflows.

  • New Country Deployment: Proactively onboard new countries into the OTIFD framework, ensuring a smooth integration and performance tracking.

Data Analytics & Reporting

  • Dashboard Development: Design and optimize dashboards in Power BI to provide actionable insights that facilitate data-driven decisions.

  • Data Interpretation: Deepen understanding of raw data and its principles to improve reporting accuracy and relevance.

  • SOR Tool Management: Manage the SOR (Service Operational Reporting) tool to expand knowledge and leverage it for deeper insights.

Governance

  • Connect with the Reliability team to ensure data accuracy and consistency between STEM/Stock outs and Product Availability Misses.

  • Facilitate communication between the IT OTIFD team and various departments based on enhancement requirements.

  • Support the creation of Community of Practice and train key users on OTIFD and performance review.

Desired Candidate Profile

Bachelor s degree or equivalent experience in a relevant subject area (Supply Chain, Planning, Analytics, Data Management...)

Customer Orientation: Proven ability to engage effectively within a customer-oriented, international environment.

Language Proficiency: Fluent in English; additional languages are a plus.

Analytical Acumen: Strong analytical mindset, with experience conducting detailed analyses to support strategic initiatives.

Company Industry

Department / Functional Area

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Johnson and Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Read More

https://jj.wd5.myworkdayjobs.com/en-US/JJ/job/Dubai-United-Arab-Emirates/Service-Performance-Sr-Analyst_R-036993-1

Similar Jobs

Data Analyst

ILS

  • 2 - 8 Years
  • Abu Dhabi - United Arab Emirates (UAE)

Data Analyst / BI Specialist

Confidential Company

  • 2 - 8 Years
  • Dubai - United Arab Emirates (UAE)

Power Bi Developer

AceNet

  • 6 - 8 Years
  • Abu Dhabi - United Arab Emirates (UAE)
View All