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Service Point Advisor - Alexandria

DHL Express Egypt

Posted on November 8, 2019

0 - 2 years Alexandria - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Receive customers at front counter receptions and process shipments through DHL software.
• Ensure all security procedures for all shipments received are followed up.
• Ensure that all shipments arriving at the express center are scanned whether delivered through the front counter or will be Held for Collection.
• Assure all customers receive service, which is prompt, friendly, courteous and helpful.
• Provide customer feedback to others in the organization
• Meet service level and response time objectives
• Meet quality objectives
• Perform customer identification and shipment identification
• Record leads and operation
• Leads to record customer complaints.
• Make continuous work process improvements
• Revenue Generator.
job requirements
0 to 2 years
Not Specified at least
Consumer Services


Desired Candidate Profile

0-2 years of Experience.
• Alexandria Residents ONLY.
• Bachelor degree
• Write & speak English fluently
• Computer literate and familiar with Word and Excel.


Service Point Advisor - Alexandria


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DHL Express Egypt

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