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Service Sales Manager

General Electric

Posted on June 5, 2018

2 - 3 years Tunis - Tunisia

Any Nationality

Opening 01

Job Description

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Essential Responsibilities:
Leads the Service Sales team on a daily basis in a defined territory. Manages strategic relationships.
Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate), at OOW and for Sleeping IB
Identifies new prospects across all modalities and feeds to appropriate Service/Sales Team members
Delivers objectives in terms of growth revenues, margin and cash for the assigned zone
Leads and coaches the Service Sales force in his/her zone for customer accounts in a defined territory
Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
Responsible for prospecting and sales
Responsible for Revenue for all service segments.
Proactively works with GM/Sales Managers and their teams.
Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service and their teams.
Follows up on contracts with the Business Operations Teams
Develops customer relationships at all levels from system operators to Board level to promote Service offerings
Provides inputs to Service Marketing Manager to increase strategies efficiency.
Responsible for Service Sales campaigns execution.
Promotes and sells Service image and tools (Customer Service Center, Academy ).
Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
2. Complete all planned Quality & Compliance training within the defined deadlines
3. Identify and report any quality or compliance concerns and take immediate corrective action as required.
4. Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int l and/or local Law is broken
5. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Sales / Business Development

Desired Candidate Profile

Selling and negotiation skills.
Board level negotiator.
People Leader experience
Healthcare professional or Biomed
Comprehensive knowledge of Service products and equipment modalities
Service Environment knowledge.
Installed base knowledge.
Language proficiency in English.
Strong customer skills.
Effective communication skills and interpersonal skills.
Desired Characteristics:
High work standard and quality.
Effective problem solving.
Effective personal organization skills.
GE Healthcare policies and process knowledge.
Business and results oriented.


Customer service Service marketing Business operations EHS Product service Product quality Continuous improvement QMS Interpersonal skills Health care services


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General Electric

General Electric, popularly known as GE is a multinational conglomerate with its operation in a variety of segments. The company has its corporate headquarter in Boston, Massachusetts and its regional headquarter in Dubai. GE in the UAE offers services in domains such as Digital Energy, Energy Conne ctions, Aviation, Industrial Solutions, Healthcare, Lighting, Oil & gas, Power, Power Conversion, Transportation, etc.

General Electric has been a partner in the Middle East, North Africa and Turkey for over 80 years. The company’s committed towards the region’s progress and prosperity is evident from the waves of change and growth it has brought since its operations started. GE works with governments and customers to form capacities, train talent, deliver advanced technologies and co-create innovative solutions that encourage the socio-economic growth of the region.

GE provides its employees new opportunities to collaborate with the best minds in the country to develop solutions that make a difference to the lives of millions of people. The company invests in its people to inculcate the spirits of leadership, innovation, growth and unyielding integrity in them.
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