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Service Team Leader

Aggreko Middle East

Posted on August 1, 2019

5 - 6 years Egypt - Egypt, Al Kuwait - Kuwait

Bachelor of Technology/Engineering(Electrical). Any Nationality

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Job Description

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Purpose of the Job:
To supervise the depot based service team and to provide the maximum availability of equipment at all times being maintained and serviced in line with Aggreko policies and procedures.
Key Responsibilities:
• Minimize equipment that is under repair and awaiting inspection ensuring maximum availability at all times adhering to predetermined regional target.
• Sustain Global Service Centre Standards (GSCS) within working environment at all times.
• Ensure all service related documentation is completed inline with Aggreko procedures and process maps.
• Timely execution of regular maintenance and servicing of all equipment in accordance with Aggreko service procedures.
• Identify common repeat failures on equipment to prevent reoccurrence using available data and resources and communicate to Area Operations Manager where unable to resolve.
• Supervise the commissioning & decommissioning of sites whilst ensuring all Aggreko standards and BOP s are followed.
• Provide technical support to clients and internal teams where applicable.
• Proactively manage manpower planning to ensure maximum productivity is achieved with the resources available in the depot.
• Conduct regular equipment and site installation inspections within depot/clients sites to ensure equipment condition and site installations are inline with Aggreko standards.
• React effectively to technical support of field equipment breakdowns in timely manner in and out of working hours when required.
• Conduct induction, performance appraisal, development and training of direct reports.
• Displays a commitment to Operational Excellence activities.
• Aggreko places a strong emphasis on Quality, Health, Safety and Environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Aggreko Health, Safety & Environmental policies, procedures and local legislation, and ensure completion and validity of all minimum QHSE training and objectives required by the company.
• Any other duties considered related essential for effective operations and service as requested.
Person Specification
• Bachelor Degree in Mechanical/Electrical or equivalent qualifications
• Minimum Five years of experience in Power generation or other related fields
• Has extensive knowledge and experience in mechanical or electrical field or both
• Availability to travel as and when required
• Possession of valid local Driving License as per the need of the business
• Depot based job but requires frequent visits to the sites
Desired Skills
• Effective communication skills
• Fluent command of English language, spoken and written
• Experience in Service Mobility ERP System is desired
• Effective planning organizational and time management skills
• Ability to empathize and understand perspectives of others
• Good Keyboard skills and Computer literate
• To be able to communicate effectively with customers when required
• High level of commitment and loyalty
• Quality oriented with attention to details and capable of working to deadlines
• Capable of working on his/her own initiative
• Able to work long hours in demanding conditions
ALWAYS ORANGE - AGGREKO VALUES & BEHAVIOURS:
BE DYNAMIC : Using our entrepreneurial passion to deliver & making great things happen.
• Act like Owners
• Stay Nimble
• Love what we do
BE EXPERT: Using our blend of experience, expertise & planning to keep us ahead of the game.
• Love the Discipline
• Use our expertise
• Excel under pressure
BE TOGETHER: Asking the best of each other, harnessing our skills and diverse


Administration

Desired Candidate Profile


• Effective communication skills
• Fluent command of English language, spoken and written
• Experience in Service Mobility ERP System is desired
• Effective planning organizational and time management skills
• Ability to empathize and understand perspectives of others
• Good Keyboard skills and Computer literate
• To be able to communicate effectively with customers when required
• High level of commitment and loyalty
• Quality oriented with attention to details and capable of working to deadlines
• Capable of working on his/her own initiative
• Able to work long hours in demanding conditions

Keywords

Service Team Leader -

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Aggreko Middle East


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