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Shared Cloud - Customer Service Delivery Manager


Posted on August 10, 2018

5 - 6 years Other - Egypt

Any Nationality

Opening 01

Job Description

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- OCB Referent for one or more major Customers :
-Advices for any service/usage evolution (no roll-out)
-Introduce his customers to new solution features and will suggest their application according to their solution usage
-Report anomalies and write/mana

IT - Software Services

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

about you
Customer Oriented and strong sensitivity to Customer satisfaction
Real leadership to lead transversal/customer crisis
Ability to work under pressure
French fluent
Good interpersonal, team-build and leadership skills.
Proactive, self-motivated and determined attitude
Technical skills in Network, Virtualization, Storage & Backup Solutions for Cloud Solutions
Knowledge of the current OCB Solutions would be an advantage
- Strong customer facing
- Able to lead customers requirement and work under pressure.
additional information
- Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree.
- SoftSkill/Business Courses & Certification (Process Management, time management, negotiation/communication skills...) are recommended.
- At least 8 years of professional experience.
- At least 5 years of server management , VMware technical experience & Cloud Solutions management


Vmware Mis Virtualization Management Operations Usage Customer Service Delivery Customer Satisfaction Server Management


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Located in Al Dhafra Region, Abu Dhabi, Nawah Energy Company is the leading nuclear operator, contributing to the UAE’s civil nuclear program. The company was founded in 2016 as a subsidiary of Emirates Nuclear Energy Corporation (ENEC). It is a result of the joint venture between ENEC and Kore a Electric Power Corporation (KEPCO). Nawah Energy Company ensures adherence to the highest international standards of safety, quality and security, while maintaining operational transparency. Nawah plans to generate 5,300 megawatts of low-carbon electricity from 2020, and meet around 1/4th of the total electricity requirements of the UAE, while improving the quality of life.

Nawah Energy Company aims to protect the UAE environment by reducing carbon dioxide emissions by 12 million tons annually. It is a multinational, multicultural and Emirati-led company, which provides a dynamic work environment to top national and international talent and offer them with opportunities to grow. The company looks out for qualified and dedicated professionals with the ability to perform well as per the business requirements. Offering competitive remunerations and a good word environment to cater to the dynamic requirements of the esteemed clients, Nawah Energy Company aims at building a multi-skilled workforce.

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Website http://orange.jobs/jobs/offer.do?lang=en&joid=73128

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