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Shift Managers - Burger King

Kallassi Group

2 - 3 years Lebanon - Lebanon

Any Nationality

, Posted on June 4, 2018 1 Opening

Job Description

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We are recruiting Shift Managers for Burger King Lebanon that will be responsible of the crew members and of the proper execution of the restaurant s operations on a shift.
Duties & Responsibilities:
Interact with all customers in a friendly manner.
Assist in training new employees.
Resolve customer complaints.
Delegate tasks to restaurant staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Prepare crew s schedules, arrange to have shifts covered, and assign workstations.
Help staff resolve on-the-job challenges
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and handle complaints
Open and/or close the restaurant
Inform the next Manager in charge about pending tasks
Job Specifications & Competencies:
High school degree is a must. University undergrad or graduate is preferred.
Previous experience in the F&B sector, with relevant role in a QSR or casual dining is necessary.
Strong knowledge of restaurants operations and procedures.
Flexible with time; availability to work different shifts, including weekends and holidays.
Customer service oriented, with the ability to manage complaints with professionalism
Ability to manage and motivate team members.
Good communication skills with fluency in Arabic and English.

Industry Type : Hotels / Hospitality
Functional Area : Administration


Customer service Customer complaints Client satisfaction Incharge Recruitment Supervisor Inventory Training Management QSR

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Kallassi Group

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Website https://www.hirelebanese.com/jobdetails.aspx?id=153948

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