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Shift Supervisor


Posted on February 8, 2018

2 - 3 years Saudi Arabia - Saudi Arabia

Any Nationality

Opening 01

Job Description

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QUALIFICATIONS Essential Functions:
Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems.
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Coordinates with management for on-the-job training of new associates
Operates cash register and voids transactions as needed while following all company cash handling policies and procedures, and maintains proper security of cash at all times
Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
Practices excellent food safety and sanitation practices and complies with JB standards
Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a High School diploma or equivalent (GED)
Requires a minimum of 6 months supervisory/lead experience
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Food and beverage, cash handling, and customer service experience preferred
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift and/or move up to 40 lbs
Frequently immerses hands in water and water diluted with chemical solutions

Call Center / BPO / KPO / Outsourcing

HSE (Health / Safety / Environment)


Customer service Policies Food safety Correspondence Customer satisfaction Cash handling Shift Supervisor Customer complaints Training Management


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