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Showroom Manager

Pure Gold Jewellers

4 - 9 years Sharjah - United Arab Emirates

Any Graduation. Any Arabic National

, Posted on May 12, 2018 1 Opening

Job Description

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To handle a store-based role that consistently delivers the customer service proposition through commercial decisions/activities, local market awareness and the development of an effective team.

Reports to: Retail Manager

 Plan and manage day-to-day operations of the store.
 Mainly focused upon delivering sales and profit.
 Ensuring the visual merchandising of the store is in order.
 Establishing and maintaining effective administration systems & records.
 Being aware of the new brands, products and promotions launched within the company and outside the company.
 Develop strategies to improve customer service, drive store sales, and increase profitability.
 Ensure customer needs are met, complaints are resolved, and service is quick and efficient.
 Ensure all products and displays are merchandised effectively to maximize sales and profitability.
 Adjust sales goals and procedures as appropriate for the store.
 Ensuring the assigned monthly sales target is met within the set deadlines.
 Ensuring the entire staff delivers the excellent customer service.
 Ensuring the relevant stocks is available in the store.
 Assisting subordinates to replenish and arranging the products according to the store needs.
 Accountable for managing all in store petty cash & float requirements.
 Daily checking of DTS(Daily Transaction Summary)
 Daily checking the credit card machine is uploaded properly.
 Daily send deposit cash slip to accounts.
 Daily check security alarm system is working properly.
 Daily check stock quantity and availability, if any quantity is out of stock, arrange stock as required.
 Daily check staff’s uniform, name badges and grooming standard as per company policy.
 Impart training to staffs and update them regularly regarding our products, company policies, brands details, new promotions, Bank EPP, credit card machines, computer related work and discount policies.
 Making NOC, if staff is going on vacation or transfer.
 Ensuring that accurate sales figures are being informed to the ASM/or concerned senior manager in absence of ASM before end of the day.
 Educate the customer related to our unique benefits.
 You need to make sure that the customer fully understands the product and the policy in order to satisfy the customer, that they will patronize the company in return via viral marketing (mouth to mouth advertisement).
 To check the emails regarding any new instructions from Head Office or immediate superiors and update your co- sales staff.
 Guarantee Showroom maintenance and required cleanliness /hygiene.
 Maintaining/ complying with the ISO standards in the showroom
 Work in adherence to the standard norms and polices of the company.

Industry Type : Retail
Functional Area : Sales / Business Development


Store Management Jewellery Jewelry Sales & Customer Service

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Pure Gold Jewellers

Started in 1989, when Firoz Merchant breathed life into an idea that took shape as the first Pure Gold Jewellers store, it is a realisation of a dream and the fulfilment of a vision. This has led to the creation of a brand that constantly delights customers with excellence and innovation.
Within a short period of time, Mr. Firoz Merchant, with his high held vision and a wealth of experience in the bullion business, expanded the Retail Network of Pure Gold. Mr. Karim Merchant, Managing Director and CEO of Pure Gold Jewellers, with his aggressive strategies and the support of his father, founder Mr. Firoz Merchant, has continued the legacy of Pure Success, Pure Innovation & Pure Leadership
View Contact Details


Name/ Designation:
Humaira Khanam - Recruitment Specialist

Website https://www.pugold.com/

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