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Social Media Moderator


Posted on December 3, 2019

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Review and moderate all user-generated content and user profiles (either pre-, post or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
• Manage the banned user process, and track and remove previously banned users
• Maintain the Moderation Guidelines and ensure they are up to date
• Service Community Admin accounts, processing emails, and complaints escalating when necessary
• Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
• Produce reports on relevant moderation statistics, issues and outcomes Regularly feedback insights gained from community moderation into the Social Media team
• Monitor all industry and company information and news to anticipate potential issues
• Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms. ... Works with marketing and social media team members to coordinate ad campaigns with social media strategy.
• Help to Create timely and engaging content optimized for platform used and intended audience.

Advertising / PR / Event Management

Advertising / Media Planning / PR

Desired Candidate Profile

Fluent in spoken and written English.
• Stay up-to-date with current technologies and trends in social media includes reading blogs, and listening to podcasts.
• Approachable, outgoing and diplomatic
• A clear communicator, in person and writing
• Good organizational and time management skills
• Good 'people skills', for working with a range of colleagues
• A willingness to work long hours, often under pressure


Social Media Moderator


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