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Social Media Moderator


2 - 3 years Cairo - Egypt

Any Nationality

, Posted on May 30, 2018 1 Opening

Job Description

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About the Job:
Job Summary
The Social Media Moderator is the face of corporate social media communities (i.e. Facebook Page).
• Review and moderate all user-generated content and user profiles within forums, comments, images, videos and audio
• Respond to comments, when appropriate, in order to foster a positive community and add value to the user s experience
• Build a knowledge base for each client frequently asked questions
• Implement the online community moderation strategy
• Answer questions on (Facebook, Instagram, e-mail etc.) and managing any online feedback forms
• Create and provoke worthy conversations with the community
• Ensure a steady pipeline of high quality social content
• Enforce the Social Media Guidelines as defined by the brand
• Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
• Identify threats and opportunities in user generated content surrounding brands and report effectively in a timely manner
• Assist with creation and presentation of social media strategy and integrated marketing campaigns
• Interpret the direction of strategy/planning and creative leads
• Utilize social listening tools to generate insights
• Summarize insights and conversations to create actionable, client-facing reports that lead to optimization

Industry Type : IT - Software Services
Functional Area : Marketing / Brand Management / Marketing Research / Digital Marketing

Desired Candidate Profile

Job Requirements
• 2- 4 years of relevant work experience
• Male or female
• Prefer experience in the same field (IT)
• Sociable with excellent communication and organizational skills
• High ability to actively participate in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
• Strong understanding of popular social networks design, functionality, users
• Excellent in both Arabic and English


Social media Media strategy Integrated marketing Information technology Social bookmarking Marketing campaigns Strategic planning E-marketing Management Corporate

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About this Company
ITSS is a fresh but a strong addition to the Egyptian software market. We target both local and foreign clients, through providing software as a service(SaaS) offering a quality service for cloud computing
Tired from running multi-systems software! A system for...
(More)< br>Industry:
Computer Software
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