Home Jobs in Egypt Jobs in Cairo

Social Media Moderator

Minlo

1 - 3 years Cairo - Egypt

Any Nationality


, Posted on June 11, 2018 1 Opening

Job Description

Email Job
X
Email sent successfully. X

Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation).
• Manage the banned user process, and track and remove previously banned users.
• Maintain the Moderation Guidelines and ensure they are up to date.
• Respond, transfer and follow up the online complains/requests and escalating when necessary.
• Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
• Produce report about complains categories to be used on user experience enhancement plan. From (Facebook, live chat )
• Regularly feedback insights gained from community.
• Monitor all industry and company information and news to anticipate potential issues.
• Follow up the online orders and make the outbound calls when needed.


Industry Type : Media / Publishing / TV / Radio / Outdoor / Digital
Functional Area : Advertising / Media Planning / PR

Desired Candidate Profile

Very Good Communication Skills
• Very Good Customer Service Skills
• Hard Worker
• Active Person

Keywords

Social media marketing Social networking Outbound Customer service E-marketing Monitoring Management Usage Business Executive

Report Abuse

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Minlo

About this Company
In 2005, minlo was officially announced as a stand-alone company handling all operations for Tank coolers and became the market leader in the Egypt.


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Jobseeker Login

Log In With