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Social Media Moderator


Posted on August 9, 2018

0 - 2 years Cairo - Egypt

Any Nationality

Opening 01

Job Description

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Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
• Manage the banned user process, and track and remove previously banned users
• Maintain the Moderation Guidelines and ensure they are up to date
• Service Community Admin accounts, processing emails and complaints, escalating when necessary
• Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
• Produce reports on relevant moderation statistics, issues and outcomes
• Regularly feedback insights gained from community moderation into the Social Media team
• Monitor all industry and company information and news to anticipate potential issues.

Media / Publishing / TV / Radio / Outdoor / Digital

Advertising / Media Planning / PR

Desired Candidate Profile

No experience required.
• An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
• Proactive and energetic.
• Good communication skills.
• Good English language level.
• Good writing skills in both English and Arabic.


Market research Content writing Social media marketing Social networking E-marketing Statistics Monitoring Management Administration


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