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Soft Services Manager

Confidential Company

Posted on January 13, 2020

7 - 14 years SAR 12,000 - 16,000 ($3,240 - $4,320) Riyadh - Saudi Arabia

Other(Other). Any Arabic National, Any GCC National, Any CIS National Male

Medical Insurance, Paid Leaves, Travel Allowance, training , end of services

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Openings 02

Job Description

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• An accredited degree level qualification
• Minimum 5 years’ experience in Cleaning/Waste Management within large projects/equivalent municipalities or developments with some concentration in facilities management experience.
• Able to coordinate and monitor all disciplines of Soft Services related to all Contracts. This includes both management of the site supervision team as well as the Service Providers, Sub Service Providers, and other appropriate specialties
• Able to control Service Providers, Sub Service Providers in conformance with contract documents, drawings, and specifications. This includes working knowledge with local and international specifications that may relate to the projects.
• Able to demonstrate successful achievement of landfill diversion targets in a similar scale project
• Able to monitor progress of Works and carry out updating, planning and preparing progress reports as required by the Client, including lessons learned and service improvement recommendations
• Experience of working within the GCC is preferred


Responsibilities:
• Oversee the successful delivery of all soft FM services
• To deliver high quality, prompt and courteous Facilities Management services in support of customers’ business needs in a safe working environment
• To liaise with the Client’s representative regarding all matters outside of agreed delegated levels of authority
• To provide training, management and guidance to directly employed staff in accordance with contract and works within the guidelines of the client’s and company’s
• Lead and oversee the Operations team to manage daily facilities operation including building operation team, System optimization, project implementation and building utility support to ensure smooth and safe operation of the building facility
• Support the implementation of Environmental Health and Safety (EHS) related activities and programs
• To maintain and ensure the building and infrastructures are comply to specification and standard
• Managing, planning, budgeting and financial management related to building operation and maintenance
• Constant review and update of manpower needs for the Operations
• In conjunction with the CAFM manager, to make improvement and constant upgrading of the CMMS system to suit client’s needs
• To meet KPI requirements set by management from time to time.
• Safety management
• Monitor and evaluate the productivity of staff
• Succession planning for the staff leave management
• Ensures minimal revenue leakage through backfill strategy
• Responsible for the planning and scheduling of works for all activities in the facility.
• Attend regular site tours and ensure planning operations are carried out smoothly.
• Able to re-plan based on ad hoc request or short-changes.
• Prepare plans for work execution according to contract requirements.
• Support site staff during implementation of planned activities.
• Spare parts management

ACCOUNTABILITIES:
• Management of staff, vendors and supplies
• Successful completion of scheduled activities. Prompt and courteous response to customer requests
• Maintenance and update the management budget, equipment and materials
• Conduct regular service and systems audit
• Guide and upgrade staff technical and management competency
• Prepare site standard operating procedures (SOPs)
• Generate, collate and submission of monthly reports
• Conduct and review plant operation, emergency plan and contingency plan
• Conduct daily operation pass-down meeting and update staff of major works, project activities or organization goals
• Review work request, approval and issuing work order, ensure work on time schedule
• Training and development of staff
• Provide effective technical advice and solutions to client
• Introduce continued improvement and optimization operation of Facility systems
• Perform emergency support duty, if required
• Enforces and adopts safety measures among all of his subordinates
• To assist in the Planning, coordinating and controlling all operational activities in accordance with pre-arranged operating plan and programs.
• Assist in the Operational execution according to the Contract Documents.


Facilities Management

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

• Oversee the successful delivery of all soft FM services
• To deliver high quality, prompt and courteous Facilities Management services in support of customers’ business needs in a safe working environment
• To liaise with the Client’s representative regarding all matters outside of agreed delegated levels of authority

Keywords

Soft Services Facility Management Maintenance Pest Control Housekeeping Waste Management Contract Management SLA Management KPI Vendor Management Supply Chain

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