Software Application Support Engineer B&F Soft Posted on January 13, 2020 3 - 4 years Giza - Egypt Bachelor of Science(Computers). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB About the JobWe are seeking IT Application Support Engineers who are highly motivated, dedicated and innovative to join our engineering team for two sectors :• HRMS (Human Resources Management System)• Compliance Solutions (AML, TCR, Filtering, KYC)Job Description• Installation and Configuration of client PCs, Application server, Database server and system packages in a professional manner onsite or remotely.• Troubleshoot and respond to system problems/requests by providing detailed resolutions to supported customers within the pre-determined time-frame of the contracted service level agreement.• Solving urgent onsite customers issues.• Effectively document cases clearly and concisely with actionable steps taken in the Ticket System following established procedures.• Follow through with customers whose issues are not closed to Identify solutions to work around open issues / problems that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.• Manage own work performance to meet the goals and objectives outlined in individual performance plan.• Participating in products testing process.• Work effectively with other support teams and help Desk team to resolve customer issues regarding fast respond, reliability and availability.• Perform other/additional duties and projects that may be periodically assigned.• Provide updates of implementation progress and challenges to the team leader on a regular basis.job requirements3 to 4 yearsBachelor's Degree at leastComputer Software Human Resources Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile Job Requirements• Application Support (Exp 3-4 Years)• Windows O.S experience• Linux knowledge is an advantage• RDBMS knowledge• SQL knowledge• Knowledge of IIS and TomCat application servers is an advantage• Excellent command of English reading and writing• Graduated from Computer Science / Engineering University• Ready to travel abroad Keywords Software Application Support Engineer REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Application Support Engineer Jobs also searched Application Support Engineer Jobs Technical Support Engineer Jobs Support Analyst Jobs IT-Software Jobs KYC Jobs Aml Jobs Compliance Jobs B&F Soft About this CompanyBFSOFT is a company that specializes in ERP/HRMS, Compliance (AML/KYC/Filtering/TCR), and Banking solutions including consultation, implementation, training, and support.BFSOFT was founded in 1993 by a group of highly motivated and innovative IT professionals,...(More)< br>Industry:Computer SoftwareHuman ResourcesSee all Careers and Jobs at B&F Soft More View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/263159-Software-Application-Support-Engineer-BF-Soft-Giza-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?