Software Support Engineer Sumerge Posted on December 3, 2019 2 - 5 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Monitors, administrates and troubleshoots systems and business applications.• Performs the roll-out and deployment of new system features and updates.• Communicate with users through a series of actions to help resolve issues or how to effectively use the system.• Diagnose and troubleshoot technical issues through analyzing logs, applications, networks, operating systems...etc.• Providing remote and face-to-face technical support to system users.• Escalate technical issues to L3 technical support and follows up on their resolution and deployment.• Providing an effective interface between users and L3 technical support, supplying all necessary diagnostic information according to procedures till issues are resolved.• Maintaining accurate records of all issues with resolution and contact details.• Applies software security and upgrades to operating systems and applications.• Performs regular backups and disaster precautions.• Make continual improvements to procedures and documentation.• Automate repetitive tasks via scripting Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile 2-5 years exp. in Software Support / Database Administration• SQL Scripting• Web Applications• Windows/ Linux Administration• OS Networking• Knowledge of Java/JEE Application Servers is a plus Keywords Software Support Engineer REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Software Support Engineer Jobs also searched Software Support Engineer Jobs IT-Software Jobs JEE Jobs Technical Support Jobs Software Support Jobs SQL Scripting Jobs Linux Administration Jobs Sumerge View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/253317-Software-Support-Engineer-Sumerge-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?