Software Technical Support Agent Silicon21 Posted on October 10, 2019 1 - 2 years Cairo - Egypt Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Responsible for developing a working technical solution based on the theoretical design defined by the Business Consultant and in line with the business case.• Participate in meetings with current and potential customers and act as an expert in the field of industrial printing solution (printing hardware, software applications).• To provide technical expertise on Canon Office Printing/Scanning solutions and supporting IT technologies during the presales scoping, analysis, design and implementation project phase.• Deliver and support the implementation of the Office Printing/Scanning solutions.• Provide training to customer staff (operators and maintenance staff)• Diagnose, find solutions and carry out an intervention.• Establish positive relationship to optimize customer satisfaction and loyalty• Continually improve required knowledge & skills set (personal, technical and commercial) for on-going contribution to the Office Printing/Scanning business.job requirements1 to 2 years Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile Qualifications :• Basic knowledge of MS Windows Server (2003, 2008, 2012), MS Windows SQL Server, MS client OS (MS Windows 7, 8, 10). Expert knowledge in any one of the mentioned S/W is a plus.• Basic knowledge of Active Directory/LDAP• Basic knowledge of Networking and network infrastructure knowledge• Knowledge of Windows, Apple and other OS systems is a plusEducation Major: Computer Science. Keywords Software Technical Support Agent REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Technical Support Agent Jobs also searched Technical Support Agent Jobs Technical Support Associate Jobs Technical Support Executive Jobs IT-Software Jobs Networking Jobs Windows Server Jobs Network Infrastructure Jobs Silicon21 View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/238112-Software-Technical-Support-Agent-Silicon21-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?