Spa & Leisure Manager The Oberoi Dubai Posted on July 9, 2018 1 - 2 years Other - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage overall operations of the spa • Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards • Ensure client experience is proficient including bookings, payments, and consultation cards • Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development • Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes • Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement • Manage customer feedback effectively to ensure continuous service and programme improvement • Instill brand values and standards to maintain quality on a daily basis • Liaise with other hotel departments • Ensure customers and guests receive friendly and consistent personalised service from all team members • Respond to audits to ensure continual improvement is achieved • Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed • Ensure health, safety regulations are complied with and club rules are observed by members, clients and guests What are we looking for? A Spa Manager serving Oberoi brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Management experience within the spa industry • Ability to meet financial targets • Ability to work under pressure • Excellent grooming standards • Willingness to develop team members and self • Flexibility to respond to a range of different work situations • Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the local market • Relevant qualifications Company Industry Hotels / Hospitality Department/Functional Area Other Keywords Service Quality Consulting Management Financeiness Executive Budgeting Auditing REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Spa Manager Jobs in Dubai Salon Manager Jobs in Dubai Team Leader Jobs in Dubai Auditing Jobs in Dubai Quality Consultant Jobs in Dubai Service Quality Jobs in Dubai Spa Manager Jobs in UAE Salon Manager Jobs in UAE Team Leader Jobs in UAE Auditing Jobs in UAE Quality Consultant Jobs in UAE Service Quality Jobs in UAE Spa Manager Jobs Salon Manager Jobs Team Leader Jobs Auditing Jobs Quality Consultant Jobs Service Quality Jobs The Oberoi Dubai View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/leisure-manager-spa-manager/the-oberoi-dubai-job82187924 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?