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SPA MANAGER

Master Stroke General Trading LLC

Posted on May 11, 2020

3 - 8 years UAE - United Arab Emirates

Any Graduation, Diploma. Any Arabic National, Any European National, Indian, Filipino Female

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Job Description

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We are looking for SPA MANAGER for UAE.

A well groomed, presentable, professional lady responsibility for supervising and coordinating activities of customers and employees delivering spa services, including salon, skin care, program coordination and reservations. Position focuses on ensuring guest satisfaction and achieving 100% sales targets within operating budget. Fully understand and embrace company vision and values and its application in all tasks associated. Pleasant, highly adaptive and physically FIT candidates with team management experience will be given preference.



CORE WORK ACTIVITIES:

- Supporting Management of Spa Operations and Budgets

- Ensures all employees have the proper supplies, equipment and uniforms.

- Manages supplies and equipment inventories within budget.

- Maintains cleanliness of spa and related areas and equipment.

- Understands the impact of departments operations on the overall property financial goals and objectives and

- Ensuring and Delivering Exceptional Customer Service

- Interacts with guests to obtain feedback on product quality and service levels.

- Empowers employees to provide excellent customer service.

- To monitor, maintain and merchandise retail and spa service displays

- To maintain overall quality and standard strictly.

- To evaluate and guide all spa staff as needed to improve their skills and performance.

- To have a complete understanding of and adhere to the company’s policy and procedures

- To carry out the other duties and responsibilities as assigned by the management team.

- To establish good relationship and rapport with guests and colleagues

- To ensure the cleanliness and hygiene in work areas

- To revise and make suggestions for the improvement of the Spa Manual as needed.

- To ensure all relevant reports are submitted on a daily and monthly basis to the Resort.

- To assist in responding to guest enquiries and keep appropriate data records.

- To be responsible for establishing and reviewing the Sales and Marketing plan for the spa and setting timed actions to ensure success.

- To ensure adequate administrative record keeping and cash control procedures are implemented and maintained.

- To carry out and establish team to administer Spa consultations with the intention of maximizing yield and ensuring high guest satisfaction.


Fitness / Wellness / Gym / Salon / Spa

Other

Desired Candidate Profile

CANDIDATE PROFILE

Bachelor’s Degree or Diploma with minimum 3 years of experience in the spa, salon, wellness center, cosmetology / laser clinics, guest services, or related professional area.
Excellent communication skills both written and verbal
Nationality: Asian / European / Arabic speaking preferred

Keywords

SPA MANAGER SPA Massage Therapist administer Spa salon wellness center cosmetology Spa Operations laser clinics

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Master Stroke General Trading LLC

Master Stroke General Trading LLC

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