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Spa Receptionist

Kempinski Hotel

Posted on May 29, 2018

1 - 2 years Beirut - Lebanon

Diploma(Other). Any European National

Opening 01

Job Description

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The Spa Receptionist meets and greets
customers, providing a positive and friendly attitude. They check in customers
as they arrive for their scheduled appointments. They may also provide daily
maintenance of the spa's lobby or reception area. They care for office
furniture, plants and periodicals are some examples of these additional duties.
Key Responsibilities:
• Provide guidance to clients and procedures at the spa
• Answer telephone calls and provide accurate information to clients
• Keep the reception area clean and conductive for clients as they wait for their turns
• Give appointments to clients
• Ensure that the front desk is clean and organized for free movement
• Receive customer complaints and feedback


Hotels / Hospitality

Secretary / Front Office / Personal Assistant (PA)

Desired Candidate Profile

*
Qualifications:
• Good human relations
• Excellent phone etiquette
• Possess strong knowledge of how computers work,
as well as the ability to use MS office package to process and store
information
• Excellent multitasking skills to successfully
handle several assignments together
• Possess strong organizational skills required
for achieving efficiency on the job
• Good knowledge of beauty products to be able to
promote them to clients
• Excellent communication skills needed for
effective discussions with clients to promote the spa s products and services
to them.
About Kempinski
Hoteliers since 1897, we
have travelled the world in search of the most fascinating destinations without
ever forgetting the finest traditions of our European heritage.
We are dedicated to
please and educated to entertain. We never compromise on the European elegance
of service and this, blended with our cultural empathy, allows us to deliver
incredible experiences in truly original destinations. We pride ourselves on
delivering a beautiful performance for each and every one of our guests. And
for our employees, we provide a stage on which they can flourish and realise
their full potential.

Keywords

Ms Office Package Customer Complaints Front Desk Relationship Usageiness Executive

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