Spa Receptionist Raffles Hotels and Resorts Posted on July 31, 2018 2 - 3 years Other - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB We are excited to find the next Heartist Spa Receptionist to join the Raffles Dubai team! Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our aim is to keep the Raffles Brand Promise of being an oasis for the Well-Travelled, offering Emotional Luxury to all our distinguished guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. If you are looking for a dynamic environment for growth, please join us as a Spa Receptionist. Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance. Greet members and Guests in a friendly and efficient manner. Escort Guest as required. Knowledgeable about all aspects of treatments and the facility. Knowledgeable in a spa therapy Provide information and literature about facility in person and via telephone. Control entry into all areas of facility by restricting all unauthorized individuals. Collect moneys or other suitable payment from clients for all services rendered. Operate point of sale system. Treatment bookings/scheduling. Clerical duties. Give tours of spa, as required. Ensure smooth operation of reception. Respond to inquiries by phone and in person, providing complete details of all spa aspects. Handle special assignments. Co-ordinate sales packets, when needed. Maintain office files/records. Assist in the administration and implementation of staff training in reception operations i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.). Assist in the operation of all spa departments: Salon; Boutique Sales and marketing Maintain inventory and stocking of all reception materials. ADMINISTRATIVE DUTIES Effective coverage of receptions. Adherence to Standard Operating Procedures Manual. Maintain inventory of supplies for the administration of the reception. Maintain accurate records as required by provincial regulations. Conduct selection interviews for new hires as and when required. Attend weekly/monthly Front of House departmental communication meetings. HEALTH AND SAFETY Follow and ensure that all Colleagues follow all safety procedures and practices. Adherence to reception department emergency procedures/safety manual. Ensure all departments adhere to all safety practices of Raffles Spas. FINANCIAL RESPONSIBILITIES Maintain the reception in peak condition at all times, while adhering to all aspects of the operations budget, including payroll. Maintain accurate accounting procedures for cash transactions and reconcile all transactions at the end of the work shift. COLLEAGUE RELATIONS Ensure spa reception department maintains a positive relationship with all departments in the spa and hotel. Ensure Colleagues have a complete understanding of and adhere to the spa's policy relating to safety. Ensure all Colleagues adhere to all spa standards as stated in the employee handbook. GUEST SERVICE Ensure the facility is in peak condition at all times (operations and cleanliness). Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa's first priority. OTHER DUTIES Carry out any other duties and responsibilities as assigned. EDUCATION & EXPERIENCE Degree in hospitality or related field. Minimum of 2 years experience in spa industry or hospitality. Basic Accounting. Computer literacy in Microsoft Office, Word, Excel. Safety oriented First Aid. CPR Basic Rescuer. Excellent communication skills, both written and spoken. Company Industry Hotels / Hospitality Department/Functional Area Secretary / Front Office / Personal Assistant (PA) Keywords Hospitality Retail Sales Scheduling Administration Payroll Standard Operating Procedures Word Accounting Guest Relations Staff Training REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Spa Receptionist Jobs in Dubai Hostess Jobs in Dubai Secretary Jobs in Dubai Reception Jobs in Dubai Guest Relations Jobs in Dubai Administration Jobs in Dubai Retail Sales Jobs in Dubai Spa Receptionist Jobs in UAE Hostess Jobs in UAE Secretary Jobs in UAE Reception Jobs in UAE Guest Relations Jobs in UAE Administration Jobs in UAE Retail Sales Jobs in UAE Spa Receptionist Jobs Hostess Jobs Secretary Jobs Reception Jobs Guest Relations Jobs Administration Jobs Retail Sales Jobs Raffles Hotels and Resorts View Contact Details Contact Name/ Designation: - Website https://www.hozpitality.com/jobs/7691697/spa-receptionist.asp Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?