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Spa Therapist

Marjan Island Resort & Spa Managed by AccorHotels

3 - 5 years Ras Al Khaimah - United Arab Emirates

Any Nationality

, Posted on May 15, 2018 1 Opening

Job Description

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Key tasks
Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
Ensure procedures are delivered including bookings, payments, and consultation cards
Interact and communicate effectively with clients, team members, guests, and the management team
Assist the Recreation & Spa Manager in meeting and exceeding department sales targets and ensure that sales are recorded accurately
Ensure health, safety, sanitizing and company regulations are complied with
Manage customer feedback effectively to ensure a more personalized experience while enhancing the guest's relationship with Marjan Island Resort and Spa
Ensure all guest issues or compliments are escalated to enable long-term improvements in products and services
Comply with hotel security, fire, and health and safety regulations
Ensure that protocols of cleanliness are adhered to
Ensure all work procedures are carried out as per HACCP standards.
General Duties
To report for duty punctual, wearing the correct uniform and name tag at all times.
To maintain a high standard of personal appearance, grooming and hygiene at all times.
To attend briefings and meetings as requested.
To have a complete understanding of the hotel s policies and procedures.
To ensure that wastage of cleaning materials is kept to a minimum and cleared as required.
To attend all training scheduled programs, even if this should fall outside your regular working hours.
To report to the Supervisor on duty, any unusual incidents, complaints, missing items or damaged hotel property.
To follow company rules and regulations.
To perform any other reasonable tasks as directed by the management.

Industry Type : Hotels / Hospitality
Functional Area : Other

Desired Candidate Profile

Essential and optional requirements
Following are skills set required
1.Problen solving
2.Team work
4.Initiative and enterprise



Power Point





SPA Policies Powerpoint Consulting Relationship Management Supervisor Protocols Security Training Recreation

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Marjan Island Resort & Spa Managed by AccorHotels

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Grand Mercure
-Suite Novotel
-Thalassa sea & spa
-ibis Styles
-ibis budget
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