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Spa Therapist, Spa at InterContinental Hotel® - DFC

InterContinental Hotels & Resorts - Middle East & Africa

2 - 3 years Dubai - United Arab Emirates

, Posted on March 14, 2018 1 Opening

Job Description

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We are looking for confident, sophisticated and internationally-minded people to join over 1200 colleagues who are committed to maintaining the highest standards of luxury, quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
At the moment we're looking for a Spa Therapist to join our energetic, enthusiastic and passionate team at InterContinental Hotel Dubai Festival City .
The main responsibilities of this role are to utilize specialist skills in order to perform beauty treatments which offer the highest level service to our customers. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
The key responsibilities are:
- Conducts a number of daily inspections to ensure cleanliness of areas under management, reporting defects and cleanliness issues to appropriate personnel
- Ensures cleanliness includes management of Spa Area
- Maintains Health and Safety aspects of Spa
- Ensures equipment is in proper fun in working order
- Participates in product knowledge days to learn about new product and methods
- Maintains market trends
- Administers uniformity/consistency in treatments
- Sells products in line with customer needs
- Keeps up to date with new treatments
- Learns products and ingredients
- Is well presented; maintains work areas and stations and practices the clean as you go policy
- Cleans up at end of each shift and after serving each client
- Recognizes opportunities to sell, add on sell, up sell
- Applies suggestive retail selling techniques to maximise service
- Minimizes stock usage by knowing the exact amounts for each regime
- Maintains stock control/levels
- Works in line with business needs
Ideally, you'll have some or all of the following qualifications and experience we're looking for:
Required Skills:
- Advanced beauty therapy skills
- At least 2 years of experience in manicure & pedicure
- Female aged between 25-35 years
- Good command in written/spoken English
- Passionate in hospitality service, polite, humble & responsible
- Positive focus on customer care & team work mentality
- Able to work in shifts

Industry Type : Hotels / Hospitality
Functional Area : Other


Spa Therapist Hospitality Service Customer Care Stock Control Spoken Defect Reporting Management Reporting Management Therapist

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InterContinental Hotels & Resorts - Middle East & Africa

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