Do you want to work in an international environment and in a company fast growing? Do you like challenges? Do you want significant responsibilities?
Come and join our team!
Be Relax is the world’s leading spa worldwide created in 2004 with one mission: to bring exceptional wellness experiences to travellers. Located in 11 countries, with 500 employees and 40 Spa’s located in airports across the globe, Be Relax, is the wellness travel expert. Be relax was born from the following simple idea “to make traveling more pleasurable by creating a specific relaxing, and beauty airport Spa where you could simply relax before your flight”.
Joining Be Relax means developing international skills, while promoting our French know-how. Innovation, trust, open-minded and passion are part of our values to deliver a high quality service to our customers.
We are seeking Spa Trainer's located in our Middle East branches.
Reporting to the Training & Quality Manager – Group, the Training Manager has the following duties and responsibilities:
I. Company values and protocols
Ensure the delivery of the company philosophy to all staff in terms of values, corporate brand & promise.
Educate the staff to the highest customer service standards defined by the company through regular trainings in order to guarantee a full understanding of our products, treatments and processes (i.e. commercial speech, products knowledge, protocols…), by adapting training techniques according to the different learning styles and different cultures.
II. Training follow up
Motivate employees to transfer learning into improved performances in terms of quality and efficiency by making sure they follow the standard practice.
Contribute to the implementation of a training program in coordination with the General/Branch Manager for each position in each location, to insure a proper follow up by management.
Conduct evaluations on all staff, using company tools to follow their progress, and identify their area of improvement and development.
Ensure a regular report to the Training & Quality Manager in terms of progress and issues.
BACKGROUND / PROFESSIONAL CAREER
Two years of experience in beauty/wellness services with one year within the company (Products, Protocols and Procedures knowledge).
Experience of education/training delivery or being a tutor preferably within beauty therapy.
Language: Fluent English required (read, spoken and written)
Technology and IT : Pack Office
Geographical mobility : Frequent traveling
Interested? Send your resume and your cover letter to the following email address: email@example.com
To know more about the company, have look at our website www.berelax.com