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SPA Trainer

Be Relax Middle East

Posted on June 11, 2019

3 - 8 years AED 5,000 - 5,500 ($1,350 - $1,485) Dubai - United Arab Emirates

Any Graduation. Any Nationality

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Job Description

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HIERARCHY
Training & Quality Manager - Group





SCOPE OF RESPONSABILITIES

Reporting to the Training & Quality Manager – Group, the Training Manager has the following duties and responsibilities:

I. Company values and protocols
 Ensure the delivery of the company philosophy to all staff in terms of values, corporate brand & promise.
 Educate the staff to the highest customer service standards defined by the company through regular trainings in order to guarantee a full understanding of our products, treatments and processes (i.e. commercial speech, products knowledge, protocols…), by adapting training techniques according to the different learning styles and different cultures.

II. Training follow up
 Motivate employees to transfer learning into improved performances in terms of quality and efficiency by making sure they follow the standard practice.
 Contribute to the implementation of a training program in coordination with the General/Branch Manager for each position in each location, to insure a proper follow up by management.
 Conduct evaluations on all staff, using company tools to follow their progress, and identify their area of improvement and development.
 Ensure a regular report to the Training & Quality Manager in terms of progress and issues.
SKILLS
• Positive attitude
• Adaptability and flexibility
• Detailed focus
• Rigor, reliability and accuracy
• Autonomy and proactivity
• Ability to coach and develop others and get the best out of their learning experience
• Good spoken and written communication skills
• Good listening and interpersonal skills
• Good organization skills and priorities management
• Sales driver and proven experience of influencing others
• Empathetic and positive outlook
• Team spirit
PROFILE
BACKGROUND / PROFESSIONAL CAREER

Two years of experience in beauty/wellness services with one year within the company (Products, Protocols and Procedures knowledge).
Experience of education/training delivery or being a tutor preferably within beauty therapy.

Language: Fluent English required (read, spoken and written)
Technology and IT : Pack Office
Geographical mobility : Frequent traveling


Fitness / Wellness / Gym / Salon / Spa

Training / Learning

Desired Candidate Profile

Looking for a candidate who has experience in training Spa Staff

Keywords

SPA trainer massage trainer Training Manager Wellness Consultant

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Be Relax Middle East

World's leading Airport Spa company.

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Contact

Name/ Designation:
Mr. Sabin Raj K P - Human Resources

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