Spanish Customer Service Associate

Quantanite

Posted on 23 Oct

Experience

1 - 4 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Respond to customer inquiries in Spanish and English via phone, email, live chat, and social media.
  • Handle product/service questions, billing issues, account support, and technical troubleshooting.
  • Identify and escalate priority issues to the appropriate department.

Desired Candidate Profile

  • Education: High school diploma or equivalent; associate s degree or higher preferred
  • Experience: Previous experience in a customer service role, preferably in a BPO
    environment, is a plus.
  • Skills: Excellent verbal and written communication skills; strong problem-solving
    abilities; proficient in using computer systems and CRM software.
  • Attributes: Strong interpersonal skills; ability to remain calm and professional in
    stressful situations; attention to detail; ability to work independently and as part of a
    team.
  • Availability: Flexibility to work various shifts, including evenings, weekends, and
    holidays, as needed.
  • What We Offer:
  • Training: Comprehensive training programs to enhance leadership and customer
    service skills.
  • Career Growth: Opportunities for career advancement and professional development
    within the company.
  • Work Environment: A supportive and collaborative work culture focused on innovation
    and continuous improvement.

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Spanish Customer Service Associate

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Quantanite

https://wuzzuf.net/jobs/p/ts2zl5oyigpn-spanish-customer-service-associate-quantanite-cairo-egypt