Specialist, Trade Finance Operations First Abu Dhabi Bank FAB

The job-holder is responsible for processing or authorising (as per the delegation provided ) in a sub-section of operations, within a specific product or functional area and ensure quality and timeliness of the delivery in a cost-efficient & error-free manner, subject to high risk management and Bank s / Regulator s Compliance standards. S/he is expected to support the department in

• Responsible for effectively processing/checking, verifying and authorizing transactions as per approval matrix, ensuring processing of transactions is carried out in a controlled manner.

• Effectively monitoring compliance to regulatory guidelines and local/international sanctions in Trade Finance processes and improving the controls to identify/mitigate risk.

• Ensuring self and staff adhere to Standard Operating Procedures of FAB at all times and recommend/implement changes in policies, procedures, processes and systems in line with development in the industry.

• Developing and introducing robust tools/processes to identify/mitigate operational risks attached to the department.

• Support the line manager in sustaining higher / acceptable rate of Employee Satisfaction in line with Bank Policy.

• Ensure Anti money laundering, Central Bank guidelines and other internal policies / procedures are strictly followed and any unusual transactions are reported to levels prescribed.

• Keeping self-apprised of developments taking place in the industry and disseminate them to staff under direct and indirect reporting where applicable.

• Proactively manage & highlight situations of extraordinary non-operational risks e.g., market and legal risks, which may arise due to transactions that are entered into.

• Prepare statistical data for internal and external relationship.

• Deal with internal customers/counterparts in other banks to respond to queries and problems

• Correspondence of routine nature with customers and other external/internal contacts

• To provide technical guidance to customers when needed

• To hold records in safe custody

• To participate and implement projects, system development and other initiatives applicable to the department.

• Support Line Manager in developing, coaching, monitoring staff performance and arranging remedial training where necessary.

• Support & Manager multi desk and multi functions within the department

• Manage product exception and conduct periodical Project rapid call report to GTB

Specific Accountability

• Zero Ops Loss; NIL near miss/ income leakage event , target zero high risk error

• Target Zero complaints, minimum 95 percent adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey.

• NIL unauthorized breaches in Policy/regulatory requirement ad SOP s. Satisfactory rating in all audits-INA/RMU/OCS/Self- Assessment.

• NIL breaches in housekeeping (reconciliations. Tracers ,DCFCL etc)

• NIL critical findings in regulatory/external/internal audits

• No. of PI (Process improvements) proposals found fruitful by management. No. of successful PI s implemented

• Execute departmental initiatives as advised.

• Ensure adherence to Training Man-Days for team and self

Execute departmental initiatives as advised.