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Sr.Content Reviewer - Spanish Speakers

Amazon

Posted on June 29, 2020

2 - 3 years Cairo - Egypt

Other(Other). Any Nationality

Opening 01

Job Description

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DESCRIPTION
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements and search results. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem solving skills.
Key responsibilities include:
1. Organic product Review
Review relevance between search query and organic products based on Content Guidelines.
Check the relevance with quality and accuracy in detail.
Analyze data and evaluate trends/ patterns.
Recommend generic pattern to be translated into Rules.
Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
2. Training & Coaching
Coordinating training & mentoring sessions
Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
Develop training material for the team and lead training and development for the team.
3. Maintaining Updates & Documentation and Monitoring workflow
Escalating questions/issues from the team regarding the process and cascading updates to the team
Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
Preparing weekly process reports & sending these out to the concerned people
Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
4. Preferred Skills
Requires strong computer skills, Microsoft Office Applications (Excel, Power Point and Word) to maintain reports and metrics.
Should be flexible to work in night shifts and rotational weeks offs
Familiarity with online retail (e-commerce)
Strong background in web search and familiarity with various ways used for searching for information


Internet / E-commerce / Dotcom

Language Translation

Desired Candidate Profile


Graduate degree in any discipline
Should be flexible to work in night shifts and rotational weeks off's and public holidays.
- Proficient in English and Spanish language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
Required language level: B2.2/BA/Advanced Diploma
- Minimum 6 months work experience in EU and US marketplace.
- Working knowledge of Computer Applications like- MS Word and MS Excel
- Web Search skills and knowledge of Wikipedia.
- Good Data Analysis and Mining Skills
- Detail Oriented
- Flexible in work timings
- Familiar with Internet search tools
- Willingness to work with sensitive issues, including but not limited to:
Adult content
Religious and philosophically sensitive issues
Alcohol, tobacco, weapons and other potentially offensive products
Willingness to work on English as well as Spanish reviews
PREFERRED QUALIFICATIONS
Good awareness of Spanish culture and current affairs in order to identify items that are likely to be controversial to customers.
Prior work experience with US and Spanish customers preferred.
Requires strong computer skills, Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
Strong background in web search and familiarity with various ways used for searching for information
Familiarity with online retail (e-commerce)

Keywords

Sr.Content Reviewer - Spanish Speakers

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Amazon

Founded in the year 1994, Amazon is one of the leading e-commerce and cloud computing companies in the world. Headquartered in Seattle, USA, the company has grown to become one of the largest Internet retailers in the world. It offers separate retail websites in the United States, Mexico, Canada, UK & Ireland, Italy, Germany, France, Spain, Australia, Netherlands, Brazil, China, Japan, and India. Its portfolio of retail products ranges from e-books to software, video downloads/streaming, MP3 downloads/streaming, electronics, video games, apparels, food, jewelry, toys, furniture, and more. Over the years, it has also ventured into the manufacturing of consumer electronic devices.





The company’s mission is to become a brand name that’s synonymous with having a customer-centric approach. Towards this end, it is committed to basing its goals, actions, projects, and future plans keeping the customers at the top of its mind.





Amazon is one of the most sought-after companies among job seekers. The company believes in continually evolving and offers a great work environment that motivates the employees to derive meaningful results. With plans to expand its operations further, the company is constantly on a lookout to add more hardworking and bright individuals to its team.



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