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Sr Sales Manager/Sales Manager- Enterprise Sales

Etisalat Telecommunication

Posted on July 30, 2018

5 - 10 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Principal Functions (Major Areas of Responsibility):
Manage sales and drive improvement in share of wallet for 5-10 large accounts (total. Revenue under management: AED 40-60 million). Maintains strong professional relationships with key decision makers/influencers.

Duties & Responsibilities :
Manage sales and drive improvement in wallet share for 5-10 accounts large accounts (total revenue under management: AED 40-60 million)
Maintain strong professional relationships with key decision makers/influencers
▪ Manage account sales and wallet share
▪ Identify opportunities to increase sales of digital services products along with core telecom products
▪ Lead contract negotiations and involve the right stakeholders as needed
Maintain strong professional relationships with key decision makers and influencers
▪ Develop account plans identifying opportunities and strategies to capture them
▪ Understand competitor offerings, value propositions and key strengths. Develop plan to anticipate and respond to competitor actions

1. Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities.
2. Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat.
3. Executes overall sales strategy and develops compelling plans for each account with awareness on importance and strategic impact for Etisalat.
4. Tracks, analyses and understands customers’ business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions.
5. Gathers and processes of customer related market intelligence and reports findings to Industry Sales Manager and Senior Manager Enterprise Sales
6. Identifies accesses and manages key decision makers and key influencers in the purchasing process.
7. Keeps up to date with industry trends, Etisalat products & solutions and technology and service developments.
8. Manages entire sales cycle including customer profiling, account planning, lead generation
9. Leads development of sales proposals tailored to address customer requirements by interfacing with Pre-Sales Support.
10. Effectively manages negotiations with customers; finalizes proposals/ contracts with customers, closes and signs deals.
11. Coordinates all related sections (especially Service Delivery) to ensure smooth and efficient processing, delivery and implementation of sold services within required deadlines and with required level of quality
12. Ensures overall customer satisfaction by coordinating all customer facing activities and proactively initiate ideas on potential improvement programs
13. Provides thorough after-sales services and proficiently handles issues & problems.

Telecom / ISP

Sales / Business Development

Desired Candidate Profile

5-10 years' experience as a sales manager or solution architect (preferably in media/telecom/IT companies)


Sales Manager Senior Sales Manager Accounts Manager

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Etisalat Telecommunication

Headquartered in Abu Dhabi, UAE etisalat serves 11.6 million resident customers and over 300,000 large, medium and small enterprise and government customers in the UAE.

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Website https://etisalat.ae/en/about-us/etisalat_corporation.jsp

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