Stage PFE : Support N2 (F/H) Bac+3
CGI
Posted on 23 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Your future duties and responsibilities:
- Ensure the diagnosis and resolution of level 2 incidents.
- Track incident tickets and ensure they are resolved within a timely manner.
- Analyze recurring causes and propose preventive actions.
- Collaborate with technical teams (N1/N3, development, infrastructure).
- Write technical and functional documentation (procedures, guides, FAQs).
Desired Candidate Profile
Profile sought:
- student in the final year of a Bac+3 course (computer science, systems, networks, or equivalent).
- End-of-studies internship (PFE), duration: 4 to 6 months.
Skills:
- SQL
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Stage PFE : Support N2 (F/H) Bac+3
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CGI
Together, as owners, let's put our know-how to work. Life at CGI is rooted in ownership, teamwork, respect, and a sense of belonging. With us, you can reach your full potential because We invite you to become an owner from day 1 as we work together to make our dream a reality. That's why we refer to ourselves as CGI partners, rather than employees. We benefit from the impact of our collective success and actively contribute to the direction and strategy of our company. Your work creates value. You'll develop innovative solutions and build lasting relationships with colleagues and clients, while accessing global capabilities to bring your ideas to life, seize new opportunities, and benefit from leading industry and technology expertise. You'll grow your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and who will empower you to seize opportunities to hone your skills and broaden your horizons. Join us, one of the world's leading information technology (IT) and management consulting firms.