Store Associate Landmark Gulf Group Posted on November 8, 2019 1 - 2 years saudi arabia - Saudi Arabia Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB *POSITION DESCRIPTION DOCUMENTBASIC INFORMATIONPosition TitleAssociate - MERGEFIELD "Position_Title" Sales (Store )Job FamilyMERGEFIELD "Job_Family" Retail Sales and OperationsFunction / DepartmentRetail (Store Operations)POSITION DETAILSTo be filled up as per the requirement of thebusiness / unit / function / concept / territoryGradeReporting ToCorporate/Concept/TerritoryTerritoryConcept Name(If Applicable)LOCATION DETAILSPlease mention the correct office location of the positionselected above and fill in the other geographic detailsBase Location (City)MERGEFIELD "Base_Location_City_"CountryMERGEFIELD "Country"POSITION OBJECTIVEMERGEFIELD "POSITION_OBJECTIVE" The job holder will be responsible for maximizingsales through exceptional customer service. The job holder will also beresponsible for maintaining thedesired retail operations, customer service, replenishment, recovery standardsin the store in all aspects.DO Key Responsibilities1.MERGEFIELD "KR_1" Shop Keeping and Store StandardsMaximizeand contribute to sales within the store through exceptional customer serviceand retail experienceEnsureall stock is laid out and displayed according to standard layout norms(product placement,signage, neat and well folded,arranged in order fromsmallest to largest, hanged items must be steamed, brand wise, size wise etc)Ensureall products are price tagged and bar-coded before displayEnsurecorrect rotation of stock on shelves and assist in accurate stock counts asper store requirementsEnsureall stock administration (stock count, inter branch transfer, dispatch anddelivery) are recorded on the systemin time, accurately and correctly categorizedEnsureawareness and vigilance at all times of security in the store without anynegligenceEnsurethe highest standards of housekeeping standards and groomingetiquettes are maintained in store at alltimesGive accurate andcurrent information about the product for all inquiriesIncrease thecustomer database by adding new customers to the mailing listUnderstand thereturns policy and ensure effective implementationHelp storemerchandiser and/or store manager in product placement and arrangementDress up Mannequins& attend to other visualsMaintain a cleanand well-organized back- stock area and keep the employee break area neat andtidyOperate as acashier and be consistently accurate in money handling ( in case applicable)Understand andutilize all reports required for the day to day functioning of each storeCarry out linkedselling i.e. understand the customer s need and close the deal2.StoreMerchandise / MERGEFIELD "KR_2" MerchandisingMaintaina detailed knowledge of the merchandise/ products stocked in the storeEnsurepromotions and fast selling lines are featured in the storeProvideinformation about the customers(likes,dislikes and opinions) to the deptinchargeEnsure effectivestock replenishment to the store and assure continuous stock availability,ongoing recovery & maintenance inthe store3.MERGEFIELD "KR_3" Customer ServiceResponsiblefor greeting and meeting all customers promptly and politely as they enterthe storeProvidecustomer satisfaction by delivering exceptional customer serviceGuidecustomers throughout the store or to the specific area the customer requestsDevelopa clear understanding of all departments, products,make, features and aftersales serviceEnsureeffective implementation of visual merchandising principles within the storesEffectivelydeal with customer queries and complaintsFollowprocedures for dealing with specific customer ordersEnsureconfidentiality with respect to Landmark retail/store sales informationDISPLAYQUALIFICATIONBasic Qualification / Education/ Vocational TrainingHigh School DiplomaAdvancedQualification /Certification / Specialist TrainingGraduate degree in any fieldEXPERIENCEMinimum ExperienceMERGEFIELD "Minimum_Experience" 1-2 yearsSpecific / RelevantExperienceCOMPETENCIESSkills and CapabilitiesKnowledge of retailprocesses and industryMERGEFIELD"Skills_and_Capabilities" Communication skillsInterpersonalskillsProactivenessand flexibilityCustomer serviceorientationEnglish/locallanguage speaking skillsDELIVERPerspectiveKey Result Area (KRA)MeasureFinancialMaximise Sales% of customers converted withexceptional customer service/Accuracy in meeting Sales TargetLoss PreventionCost of Damage/Loss goods on displayCustomerEnhanced store experienceCustomer Feedback (Scores / No. ofComplaints)/Number of new initiatives or ideas toimprove store experience and layoutIncrease in customer awareness onproductsCustomer Feedback Score/Mystery ShoppingScoreCurrent Processes (Internal)Adherence to SOPs (Internal to theorganization)% deviations from the defined SOPs Company Industry Retail Department/Functional Area Store Operations (for retail industry) Desired Candidate Profile Keywords Store Associate REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. 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