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Store Manager

Landmark Gulf Group

Posted on September 11, 2019

3 - 5 years Riyadh - Saudi Arabia

Secondary School, Any Graduation. Any Nationality

Opening 01

Job Description

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A Store Manager plans and
directs the day-to-day operations of the store. Develop strategies to improve
customer service, drive store sales, increase profitability, create store
policies and marketing programs that will increase sales and grow the
existing customer base. Maintain high store standards and conditions and
foster a positive environment.
Key
Accountabilities :
Process
Implements all
store processes and Scores satisfactorily in Compliance Checks & Audits.
Complies with
Safety and Security norms and meets local legal requirements.
Works with the
Concept Teams in maintaining Concept merchandising guidelines.
Complies with
all ORPOS / SIM / System Compliances.
Financials
Proactively
works with the store teams to achieve and exceed the Store Sales targets.
Analyses
Business Reports to drive key actions for self and the store teams.
Aims to maximize the Average Transaction
Value, Unit Per Transaction and conversion.
Responsible
for minimizing Shrinkage, works on Stock Loss Action Plan.
Manages
Controllable costs / expenses effectively.
People
Responsible
for managing performance for store staff by setting KPIs and tracking it
periodically.
Coaches and
gives development feedback to store teams, provides training support.
Creates a second
line who is prepared to take up succession roles.
Delivers
Company Code of Conduct and People Processes.
Customer
Lead by
example and makes sure he and the store teams deliver excellent Customer
service.
Attends to customer queries
and complaints and prioritizes escalations keeping in mind Customer Comes
First.
Continues to
expand the Shukran Loyalty Customer base.
Knowledge,
Skills & Experience
Education
Graduates / High School with
Diploma
Language
English Mandatory
Arabic Beginner /
intermediate
Job Experience
3 - 5 Years.
Technology
Basic MS word.
Skills
- Ability
to engage and communicate with senior leaders.
- The
ability to work with and influence Managers at all levels.
- Results
oriented with excellent communication & interpersonal skills.
- The
ability to coach and develop others.
- Strong
team player.


Retail

Sales / Business Development

Keywords

Store Manager

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Landmark Gulf Group


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