Store Sales Associate - Retail Lals Group LLC

The Sales Associate is responsible for delivering an exceptional customer experience while driving sales through product knowledge, personalized service, and effective visual merchandising. The role represents the Homes r Us brand on the shop floor, ensuring every customer feels inspired, supported, and confident in their home furnishing choices.

Customer Experience & Sales-

• Greet and engage customers warmly, understanding their needs and lifestyle preferences

• Provide expert advice on furniture, home décor, and accessories to support informed purchasing decisions

• Achieve individual and store sales targets, KPIs, and conversion goals

• Promote ongoing offers, loyalty programs, and new collections

• Handle customer queries, objections, and complaints professionally to ensure satisfaction

Product Knowledge & Visual Standards-

• Maintain strong knowledge of Homes r Us products, materials, features, and care instructions

• Ensure merchandise is displayed according to brand visual merchandising guidelines

• Assist in replenishment, stock rotation, and maintaining floor readiness

Operations & Compliance-

• Accurately process sales transactions, returns, and exchanges using POS systems

• Support inventory checks, stock handling, and loss prevention procedures

• Adhere to company policies, UAE retail regulations, and health & safety standards

Team Collaboration

• Work closely with team members and store management to achieve shared goals

• Support new staff through on-the-job assistance and positive teamwork

• Contribute to a high-energy, customer-focused store environment