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Supervisor Admission

Dubai Parks and resorts

Posted on August 2, 2018

1 - 2 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Building Fun
Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.
With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.
Come and work where work is PLAY. At LEGOLAND we make every child a HERO!
Play Your Part
As a supervisor, you will guide members of the department, you are to motivate team members, assess performance, communicates concerns and policies amongst management and team members and perform departmental admin work as required. As a supervisor you are often to provide information to line managers in a timely manner and manage department reports. Should a conflict arise, the supervisor work with the team members to resolve the conflict quickly and effectively.
Main Duties:
• Support Admissions team on a day to day basis. Park opening and closing
• Working alongside Assistant Managers and supervisors in managing the admissions team.
• Performance manage Team Leaders and Front line staff in all aspects.
• Support in carrying out investigations and meetings as required.
• Carrying our Duty Manager shifts once training is given.
• Communicating and ensuring that the team goal is met.
• Carry out health and safety procedures.
• Lead by setting a good example. Behaviour consistent with words.
• Managing department admin tasks and keeping performance/attendance records up to date.
• Prepares departmental reports as required.
• Assist in creating and conducting training material for all relevant areas in Admissions.
• Maintain a healthy group environment within Admissions across all parks.
• Ensures that the team is equipped with knowledge and company updates.
• Co-ordinate cash handling and profit protection training and refresher sessions for team.
• Handle escalated issues and complaints.
• Provide profit protection with the documented paperwork for Admissions whenever required.
• Report any issues in assigned area responsibility to the line manager.
• Perform additional duties assigned by the management.
• Take full responsibility in the area assigned.
• Provide healthy relationship with all colleagues.
• Co-ordinate with back of house team and front of house team leaders to maintain a smooth operation between the two departments regarding feedback management.
• Provide support in admissions front of house as required operationally
Are You a Star?
In order to be qualified for this role you should possess the below criteria:
• Preferably a Bachelor degree or equivalent.
• 1 or more years experience as Team Leader
• Good people skills.
• Strong English command. (Read and Write).
• Able to focus, prioritize and work under pressure.
• Can work with no to minimum supervision.
• Friendly outgoing personality.
• Good computer program knowledge.
• General HR knowledge
• Previous work as a Team Leader.
• Good understanding on culture awareness
• Familiar with cash handling and POS procedures
The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.
We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.



Career Development Cash Handling Team Management Administrator Work Relationship Supervisor Supervision Management Training Focus


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Dubai Parks and resorts

Founded in 2014, Dubai Parks and Resorts is one of the most popular leisure and theme park destinations in Dubai. The concept of bringing together the best of East and West was thought of and developed by Meeras Holding. The integrated park is spread over 25 million square feet of land and includ es three theme parks and one water park namely, LEGOLAND Dubai, LEGOLAND Water Park, Motionagate Dubai and Bollywood Parks Dubai. Additionally, the park also features Riverland Dubai, grand entrance plaza, and Lapita, a Polynesian-themed family restaurant.

With more than 100 rides and attractions, the park offers new heights in experiential entertainment to its visitors. Dubai Parks and Resorts’ vision is to put itself on the world map by positioning Dubai as an enthralling global tourist destination. The company boasts of offering a competitive salary and benefits that include housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. The company also takes care of the career development of its employees by providing ample learning opportunities to them.

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