Home Jobs in UAE Jobs in Dubai

System Administration and Applications Support

Specialized Technical Services

1 - 3 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Computers). Any Nationality


, Posted on June 11, 2018 1 Opening

Job Description

Email Job
X
Email sent successfully. X


• Participate in maintenance, support, administration and troubleshooting of STS PayOne solutions at clients sites or hosted at STS PayOne including systems/modules configurations, merchant on-boarding and clients support including facilitating proof of concepts.
• Participate in managing and supporting gateway Multi-channel (Web, POS, Kiosk etc.) Web Applications.
• Participate in maintenance, support and troubleshooting packaged software including integration packages provided by STS PayOne for the end clients using the required technology (e.g. J2EE/.NET Application Servers, Web servers, etc.).
• Provide formal / informal training for clients/colleagues where/when required.
• Transfer necessary and required knowledge for new colleagues joining the team in order to be able to conduct their job responsibilities effectively.
• Conduct routine software audits of STS PayOne solutions at clients sites and data center workstations and servers to ensure compliance with established standard policies and configuration guidelines.
• Coordinate and participates in resolving problems and issues related to third party vendors interconnected/integrated with STS PayOne software solution components/Running Systems and modules.
• Apply, develop and promote standard operation procedures and ensure that all the services and business requirements are running smoothly.
• Ensures that system security procedures are implemented, executed and followed.
• Perform problem resolution and provide 24 x 7 on-call support (including after working hours, during weekends and holidays).
• Utilize strong problem solving and analytical skills in order to meet STS PayOne SLS (Service Level Specifications) commitments with customers towards their business continuity and smooth operation.
• On regular basis provide recommendations on enhancing and further improving the client s managed services and operations.
• Obtain formal certification in relevant technologies and topics where applicable.
• Provide timely status and updates to supervisors and project Operations managers.
• Facilitate and Implement STS PayOne documentation standards to have a centralized knowledge base.
Systems administration and applications support Engineer is required for supporting STS PayOne s products and services; candidate should perform ongoing System and Applications support and ensure the high availability of the service which includes supporting the cards holders as well. He / she should have high level of knowledge on issues investigation and troubleshooting and having an effective role in customer services and support. He / She should have systems integrations and technical development knowledge or background. Compliance with industry standards (PCI, ISO) is critical for this position.
Desired Skills and Experience
• Bachelor's degree in Computer Engineering, or similar degree
• 0 To 3 years of experience in Enterprise systems administration and applications support.
• Familiarity with Electronic payment process flow and payment methods (credit cards, debit cards and account payments).
• Native Arabic speaking
• Familiar with Java and/or .NET development.
• Technical / development knowledge / background is preferred.
• Experience in systems integration and support procedures.
• Experience in supporting high-available enterprise mission critical systems.
• Familiar with Cluster, High-availability, and load-balancing concepts.
• Experience in PCI-DSS compliant environment is desired.
• Good knowledge of UNIX (preferably AIX) and Windows Operating Systems is plus.
• Very good command of Arabic and English languages (Speaking, listening and writing).
• Ready to work for late hours and under call.
• Has very good communication and presentation skills
• Ready to travel abroad when required.
• Certificates in relative field will be an added value.


Industry Type : IT - Software Services
Functional Area : IT Software

Keywords

J2Ee Unix Windows Aix Troubleshooting System Administration Iso Load Balancing Managed Servicesiness Continuity

Report Abuse

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Specialized Technical Services


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Jobseeker Login

Log In With